target audience: TECH BUYER  Publication date: Aug 2023 - Document type: IDC Perspective - Doc  Document number: # US51118823

Order Management's Essential Role in Creating a Positive Omni-Channel Experience

By:  Jordan K. Speer Loading

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Order Management's Essential Role in Creating a Positive Omni-Channel Experience

  • Situation Overview

    • Figure: Top Retail Supply Chain Challenges

  • Advice for the Technology Buyer

    • Figure: Areas of Focus for Mitigating Retail Supply Chain Challenges

    • Figure: Planned Investments in Retail Supply Chain Operations Technology

  • Learn More

    • Related Research

    • Synopsis