target audience: TECH BUYER Publication date: Dec 2023 - Document type: IDC Perspective - Doc Document number: # US51431323
The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes
Table of Contents
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Executive Snapshot
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Figure: Executive Snapshot: Aligning IoT Investments to Connectivity-Driven Business Outcomes
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Situation Overview
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Figure: Top Business Outcomes from Connectivity Transformation for Retailers
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Figure: Current State of Connectivity Strategy and Approach
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Aligning IoT and Connectivity Investments to Top Business Outcomes
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Process Automation Driving Employee Productivity
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Impact on Connectivity Investment: High
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Improved Customer Satisfaction with Self-Service Speed and Efficiency
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Impact on Connectivity Investment: High
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Managing Inventory in Real Time
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Impact on Connectivity Investment: Moderate to High
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Increased Profits Through Marketing Personalization
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Impact on Connectivity Investment: Moderate
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Improved Business Agility from Automated, Connected Processes
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Impact on Connectivity Investment: High
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What IoT Network Technologies are Primed to Support the Unique Demands of Today’s Retailer?
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IoT Investment Expectations
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Figure: Comparison of Retail Versus Enterprise IoT Solution Investment Expectations
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Figure: Enterprise IoT Solution Investment Expectations by Region
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Advice for the Technology Buyer
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Learn More
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Related Research
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Synopsis
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