target audience: TECH BUYER Publication date: Mar 2024 - Document type: IDC Perspective - Doc Document number: # US51932924
Generative and Predictive AI Use Cases for Customer Data Platforms
Table of Contents
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Executive Snapshot
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Figure: Executive Snapshot: Generative and Predictive AI Use Cases for Customer Data Platforms
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Situation Overview
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Figure: Customer Experience Orchestration Services
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AI and CDPs
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Figure: AI Investments in the Next 18 Months by Category
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Generative AI
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Predictive AI
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Advice for the Technology Buyer
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Learn More
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Related Research
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Synopsis
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