IDC MarketScape: Worldwide B2B CRM Platform Software for Industrial Manufacturing 2024 Vendor Assessment

IDC MarketScape Figure

• Figure: IDC MarketScape: Worldwide B2B CRM Platform Software for Industrial Manufacturing 2024 Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Advice for Technology Buyers

Vendor Summary Profiles

• Creatio

• Strengths

• Challenges

• Consider Creatio When

• Freshworks

• Strengths

• Challenges

• Consider Freshworks When

• HubSpot

• Strengths

• Challenges

• Consider HubSpot When

• Insightly

• Strengths

• Challenges

• Consider Insightly When

• Microsoft

• Strengths

• Challenges

• Consider Microsoft When

• Oracle

• Strengths

• Challenges

• Consider Oracle When

• Pega

• Strengths

• Challenges

• Consider Pega When

• Salesforce

• Strengths

• Challenges

• Consider Salesforce When

• SAP

• Strengths

• Challenges

• Consider SAP When

• SugarCRM

• Strengths

• Challenges

• Consider SugarCRM When

• Zendesk

• Strengths

• Challenges

• Consider Zendesk When

• Zoho

• Strengths

• Challenges

• Consider Zoho When

Appendix

• Reading an IDC MarketScape Graph

• IDC MarketScape Methodology

• Market Definition

• Strategies and Capabilities Criteria

• Table: Key Strategy Measures for Success: Worldwide Industrial Manufacturing CRM Platform Software Providers

• Table: Key Capability Measures for Success: Worldwide Industrial Manufacturing CRM Platform Software Providers

Learn More

• Related Research

• Synopsis