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  • Current: IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel

 target audience: TECH BUYER  Publication date: May 2024 - Document type: IDC PeerScape - Doc  Document number: # US52077024

IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel

By:  Dorothy Creamer

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Content

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Table of Contents


  • IDC PeerScape Figure

    • Figure: IDC PeerScape: Unified Platform Strategies — Practices to Improve Workforce Experience in Hospitality and Travel

  • Executive Summary

  • Peer Insights

    • Practice 1: Empower the Workforce with Effective Tools

    • Challenge

    • Example

    • Guidance

    • Practice 2: Create a Single View of Guests and Travelers

    • Challenge

    • Example

    • Guidance

    • Practice 3: Human Centered, Data Driven, Tech Enabled

    • Challenge

    • Example

    • Guidance

    • Practice 4: Foster Trust in AI to Improve Efficiency

    • Challenge

    • Example

    • Guidance