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  • Current: ServiceNow Knowledge 2024: Presenting a Scalable Technical Case for Weaving AI-Assisted Processes Through IT and Beyond

 target audience: TECH SUPPLIER  Publication date: Aug 2024 - Document type: Market Perspective - Doc  Document number: # US52442324

ServiceNow Knowledge 2024: Presenting a Scalable Technical Case for Weaving AI-Assisted Processes Through IT and Beyond

By:  Snow Tempest

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: ServiceNow Knowledge 2024

  • New Market Developments and Dynamics

    • Introduction

    • Industry Dynamics

    • Platform

    • Scale

    • Partnerships and Alliances: AI Partnerships with Microsoft and NVIDIA

    • Market Strategies: Plans for Incorporating AI into Technical and Business Workflows — AI for No-Code and Code Workflows, Proactive IT Service Management, and Employee Experience

    • AI Road Map: From Now Assist to My Assist

    • Scenarios/Use Cases: Technology Workflows Announcements

  • Advice for the Technology Leader

  • IDC's Point of View

  • Learn More

    • Related Research

    • Synopsis