Sofia Poggi
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This IDC Tech Buyer Presentation analyzes retailers' approach to generative AI (GenAI) investments for customer experience (CX). It outlines current and projected investments in GenAI experimentation and implementation in CX initiatives, th...
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This IDC Survey analyzes EMEA organizations' increasing investment into Tech4Food initiatives to combat food waste and address climate change, leveraging technologies such as IoT and data platforms for traceability and transparency. Key ind...
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This IDC Tech Buyer Presentation offers a comprehensive overview of the retail customer experience (CX) landscape as of 2024. It identifies key business priorities and challenges, encompassing both external market dynamics and internal orga...
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Customer services and GenAI in retail
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Highlights from NRF 2024: Retail's Big Show
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IDC Futurescape: Worldwide Top 10 Retail Predictions 2024
More results for Planned Research