Customer Relationship Management (CRM) Team

Vladimir Kroa

Associate Vice President, Sustainability

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Abhishek Kumar

Associate Research Director

New Research


  • By:  Daniel-Zoe Jimenez Loading

    This IDC Market Note provides an insightful overview of the Cisco Live Melbourne 2024 event held from November 11 to 14, 2024, emphasizing the Asia/Pacific perspective. The event showcased Cisco's strategic direction, customer successes, pa...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation discusses the Asia/Pacific (excluding Japan) regionalization of IDC FutureScape: Worldwide CIO Agenda 2025 Predictions (IDC #US52641324, October 2024).This document summarizes the expected trends and developments accor...
  • By:  Vladimir Kroa Loading

    This IDC Survey Spotlight focuses on specific sustainability areas that organizations target when deploying generative AI. The data is drawn from IDC's Global Sustainability Readiness Survey, conducted in August 2024. Altogether 1,091 ICT l...
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    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Presentation is an accompanying piece to the main IDC FutureScape Worldwide Small and Medium-Sized Business 2025 Predictions — Asia/Pacific (Excluding Japan) Implications. It provides specific recommendations for two tech ve...
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    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Tech Buyer Presentation provides the Asia/Pacific (excluding Japan) (APEJ) regionalization of the worldwide small and medium-sized business (SMB) FutureScape for 2024. This IDC study shortlists the 10 SMB technology and business tr...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC FutureScape research delves into the top 10 forecasts and Asia/Pacific (excluding Japan) (APEJ) implications for developers and development operations (DevOps) in 2025 and beyond. The Asia/Pacific market for generative AI (GenAI)-a...
  • By:  Vladimir Kroa Loading

    This IDC Survey Spotlight focuses on innovative technologies that organizations consider the most relevant to accomplish sustainability- and environmental, social, and governance (ESG)-related goals. The data is drawn from IDC's Global Sust...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation is an accompanying piece to the main FutureScape presentation, Worldwide Developer and DevOps 2025 Predictions — Asia/Pacific (Excluding Japan) Implications. It provides specific recommendations for two tech vendor per...
  • By:  Vladimir Kroa Loading

    This IDC Survey Spotlight investigates the specific areas of technology that organizations consider to be the most critically in need of investment. The data derives from IDC's Global Sustainability Readiness Survey, conducted in August 202...
  • By:  Abhishek Kumar Loading

    This IDC study short-lists the 10 most urgent business and technology trends that marketing leaders must pay attention to in order to stay resilient against evolving market conditions and differentiate themselves by demonstrating their comp...

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