Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • IDC PeerScape: Practices to Accelerate Adoption of Network Technologies Using Professional Services to Improve Connectedness

    $7,500.00  Purchase IDC PeerScape: Practices to Accelerate Adoption of Network Technologies Using Professional Services to Improve Connectedness

    By:  Leslie Rosenberg

    This IDC PeerScape focuses on three main areas of challenges and discusses the solutions to these challenges. These areas are accurate skills and operational assessment, inability to extract maximum value from networking investments, and li...

    Feb 2023 | Doc #US50271423 | IDC PeerScape

  • Lessons from the Southwest Airlines Meltdown: How Services Can Help Modernize Enterprise Intelligence Systems

    $7,500.00  Purchase Lessons from the Southwest Airlines Meltdown: How Services Can Help Modernize Enterprise Intelligence Systems

    By:  Jennifer Hamel

    This IDC Perspective discusses the recent operational meltdown of Southwest Airlines in the context of one of the predictions made in IDC FutureScape: Worldwide Future of Intelligence 2023 Predictions (IDC #US49733822, October 2022). This I...

    Feb 2023 | Doc #US50081423 | IDC Perspective

  • IDC FutureScape: Worldwide Future of Intelligence 2023 Predictions (Japanese)

    $7,500.00  Purchase IDC FutureScape: Worldwide Future of Intelligence 2023 Predictions (Japanese)

    By: 

    • Chandana Gopal
    • Dan Vesset
    • Dr. Chris Marshall
    • Ritu Jyoti
    • Jennifer Hamel
    • Neil Ward-Dutton
    • Amy Machado
    • Carl W. Olofson
    • John Rydning
    • Peter Rutten
    • Tim Grieser
    • Danielle Ibran
    • Jessie Danqing Cai
    • Anne Cheng
    • Yanxia Lu
    本調査レポートでは、Enterprise Intelligence（EI）に関して、IDCによるTop 10 Predictionsを紹介する。これらの予測には、意思決定、知識の収集、自動化、データ文化の各トピックが含まれる。「EIによって、あらゆるマクロ経済的条件下で企業が繁栄することが可能になる。本IDC FutureScapeの予測では、経営幹部がEIの強化に取り組むに当たって知っておくべき、今後1～5年間の重要なトレンドについて詳述する」と、IDC Future of...

    Jan 2023 | Doc #JPJ49211523 | IDC FutureScape

  • Hyperconverged Infrastructure Use Will Continue to Grow in Edge Environments

    $7,500.00  Purchase Hyperconverged Infrastructure Use Will Continue to Grow in Edge Environments

    By: 

    • Carol Sliwa
    • Jennifer Cooke
    • Dave McCarthy
    This IDC Perspective discusses how hyperconverged infrastructure systems that consolidate virtualization, compute, storage, and networking technologies into a single system, under common management, can offer significant advantages to enter...

    Jan 2023 | Doc #US46034120 | IDC Perspective

  • IDC FutureScape：2023年全球数字业务战略预测

    $4,500.00  Purchase IDC FutureScape：2023年全球数字业务战略预测

    By: 

    • Giulia Carosella
    • Craig Powers
    • Philip Carter
    • Linus Lai
    • Tony Olvet
    • Nancy Gohring
    • Gard Little
    • Teodora Siman
    • David Clemente
    • Elisabeth Clemmons
    • Erica Spinoni
    • Craig Simpson
    • Alejandro Florean
    本IDC研究报告介绍了IDC 2023年数字业务战略十大预测。这些预测将为企业在未来五年发展成为数字企业提供指导。它们也是IDC对该预测期内数字业务领域将发生的十个最重要转变的展望，可帮助首席级高管提升数字化成熟度。"面对经济衰退，企业现在可能想削减支出，但过去三年证明，数字企业是发展韧性的最好基础。重视数字化成熟度的企业未来五年的竞争力将进一步增强。"——IDC全球数字业务战略研究总监Craig Powers表示。

    Dec 2022 | Doc #CHC49743822 | IDC FutureScape

  • IDC FutureScape：2023年全球IT行业预测

    $4,500.00  Purchase IDC FutureScape：2023年全球IT行业预测

    By: 

    • Rick Villars
    • Sandra Ng
    • Simon Ellis
    • Leif Eriksen
    • Serge Findling
    • Maureen Fleming
    • Al Gillen
    • Chandana Gopal
    • Jeffrey Hojlo
    • Mary Johnston Turner
    • Ritu Jyoti
    • Linus Lai
    • Amy Loomis, Ph.D.
    • Marci Maddox
    • Tom Mainelli
    • Thomas Meyer
    • Rahiel Nasir
    • Tony Olvet
    • Robert Parker
    • Andrea Siviero
    • Gina Smith, PhD
    • Elaina Stergiades
    本IDC研究报告将介绍对IT行业未来五年的十大预测及其关键驱动因素。报告重点介绍了企业的业务、技术和IT团队在定义、构建和治理致胜数字优先时代所需的技术时面临的中长期挑战。IDC全球研究副总裁Rick Villars表示："未来几年，领先的技术提供商必须发挥主导作用，帮助企业利用创新技术渡过当前的颠覆风暴。"

    Dec 2022 | Doc #CHC49563122 | IDC FutureScape

  • IDC FutureScape: Worldwide IT Industry 2023 Predictions (Japanese)

    By: 

    • Rick Villars
    • Sandra Ng
    • Simon Ellis
    • Leif Eriksen
    • Serge Findling
    • Maureen Fleming
    • Al Gillen
    • Chandana Gopal
    • Jeffrey Hojlo
    • Mary Johnston Turner
    • Ritu Jyoti
    • Linus Lai
    • Amy Loomis, Ph.D.
    • Marci Maddox
    • Tom Mainelli
    • Thomas Meyer
    • Rahiel Nasir
    • Tony Olvet
    • Robert Parker
    • Andrea Siviero
    • Gina Smith, PhD
    • Elaina Stergiades
    本調査レポートは、今後5年間にIT産業で起こるであろう10項目の予測（Prediction）と主要な促進要因（ドライバー）をまとめたものである。デジタルファーストの世界で成功するために必要なテクノロジーを定義、構築、管理する中で、企業のIT部門が直面する中期的および長期的な課題を明らかにしている。「今後数年間、主要なテクノロジープロバイダーは、企業が革新的なテクノロジーを使って現在の破壊的変化の嵐に対処できるように、主導的な役割を果たす必要がある」と、IDC Worldwid...

    Dec 2022 | Doc #JPJ49813822 | IDC FutureScape

  • IDC PlanScape: Future of Digital Innovation — Creating a Distribution Function for Software-Based Digital Innovation

    $4,500.00  Purchase IDC PlanScape: Future of Digital Innovation — Creating a Distribution Function for Software-Based Digital Innovation

    By: 

    • Erin Hichman
    • Gard Little
    This IDC PlanScape provides insights into building a distribution function for software-based digital innovation."The distribution of software-based digital products and services is much more complex than simply deciding between a direct or...

    Dec 2022 | Doc #US48804522 | IDC PlanScape

  • IDC MarketScape: Worldwide Public Cloud Infrastructure as a Service 2022 Vendor Assessment

    $15,000.00  Purchase IDC MarketScape: Worldwide Public Cloud Infrastructure as a Service 2022 Vendor Assessment

    By: 

    • Dave McCarthy
    • Chris Kanaracus
    • Rachel Liu
    • Jasdeep Singh
    This IDC study provides an assessment of global public cloud infrastructure-as-a-service (IaaS) providers through the IDC MarketScape model."Cloud infrastructure remains a highly competitive market as providers expand into new regions with ...

    Nov 2022 | Doc #US48861822 | IDC MarketScape

  • IDC FutureScape: Worldwide Future of Trust 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Future of Trust 2023 Predictions

    By: 

    • Grace Trinidad
    • Frank Dickson
    • Michelle Abraham
    • Michael Suby
    • Craig Robinson
    • Ryan O’Leary
    • Romain Fouchereau
    • Bill Latshaw
    • Phil Goodwin
    • Joel Stradling
    • Claudio Stahnke
    • Curtis Price
    • Shilpi Handa
    This IDC study presents IDC's top 10 predictions for the future of trust in 2023 and beyond."The relationship between data-driven insight and trust is cyclical. Customers confer trust onto organizations that transparently share data-driven ...

    Oct 2022 | Doc #US49755022 | IDC FutureScape


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