Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By: 

    • Rob Brothers Loading
    • Elaina Stergiades Loading
    This IDC Perspective discusses the enterprises' need to keep downtime out of a mission-critical environment. Complex mission-critical applications and IT environments as a whole need to be supported differently than they have in the past."M...
  • By:  Gard Little Loading

    This IDC Perspective analyzes NTT DATA's strategy and operations outside of Japan. Beyond corporate strategy, NTT DATA's culture and ecosystemic activities are analyzed."NTT DATA already has a majority of its service professionals outside o...
  • By:  Gard Little Loading

    This IDC Perspective analyzes the professional services implications for end-user organizations as they move to establish their own software-based digital innovation factories. Using Denmark-based Saxo Bank as a case study, both the technic...
  • By: 

    • Peter Marston Loading
    • David Tapper Loading
    This IDC PeerScape presents key advice for IT decision makers to drive more value with utilizing managed cloud services. The top elements of advice across IDC's interviewees center on vendor management, knowledge management, talent manageme...
  • By:  Peter Marston Loading

    This IDC Perspective provides feedback from Fortune 2000 organizations on the key lessons learned through their application modernization initiatives. IDC conducted nearly two dozen in-depth telephone interviews with varying enterprises and...
  • By: 

    • Philip Carter Loading
    • Lianfeng Wu Loading
    • Dan Vesset Loading
    • Eileen Smith Loading
    • Craig Simpson
    • Swapnil Shende Loading
    • Joseph C. Pucciarelli
    • Kevin Prouty Loading
    • Robert Parker Loading
    • Tony Olvet Loading
    • Adelaide O'Brien Loading
    • Gard Little Loading
    • Sandra Ng Loading
    • Megha Kumar Loading
    • Ritu Jyoti Loading
    • Daniel-Zoe Jimenez Loading
    • Jordan Jewell
    • Leslie Hand Loading
    • Oscar Guzman
    • Jorge Gomez
    • Shawn Fitzgerald
    • Serge Findling
    • Lynne Dunbrack Loading
    • Yukiharu Yorifuji Loading
    This IDC study provides IDC's top 10 predictions for digital transformation for 2020."Direct digital transformation (DX) investment is growing at a compound annual growth rate (CAGR) of 17.5% from 2020 to 2023 and is expected to approach $7...
  • By:  Peter Marston Loading

    This IDC Perspective provides feedback from Fortune 2000 organizations on the key lessons learned through transforming their application delivery models to DevOps. Throughout 2018, IDC conducted nearly three dozen in-depth telephone intervi...

  • «First | ‹Previous | 611 to 617 of 617 results