Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Senior Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Carla Arend Loading
    • Manish Ranjan Loading
    • George Mironescu Loading
    • Luis Fernandes Loading
    • Penny Madsen Loading
    • Alejandro Cadenas Loading
    • Andrew Buss Loading
    • Archana Venkatraman Loading
    This IDC Market Perspective summarizes key takeaways from VMware Explore Europe, held in Barcelona on November 7 and 8, 2023. VMware Explore Europe is one of the software company's largest global events, with 8,000 in attendance this year. ...
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Pivot Table banner book provides the abbreviated worldwide data for IDC's 3Q23 Cloud Pulse publication that examines cloud adoption and cloud trends among IT buyers, with a focus on deployment choices for cloud applications, vendor...
  • By:  Penny Madsen Loading

    This IDC Market Note looks at the focus Juniper Networks has on its partner community across Europe as outlined in a number of meetings held recently in London.
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Market Presentation uses IDC's 3Q23 Cloud Pulse Survey data covering more than 1,700 respondents to provide an indication of market perception on leading cloud vendors. It covers levels of satisfaction for company attributes, cost ...
  • By:  Mark Thomason Loading

    This IDC Tech Buyer Presentation provides a view into how AI technologies will enhance the "Art of the Possible" in monetization, by summarizing 145 vendor supplied AI use cases across the revenue life-cycle management process. In October 2...
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Market Presentation uses IDC's 3Q23 Cloud Pulse Survey data covering more than 1,700 respondents to provide an indication on market perception on leading cloud vendors and how these vendors differ in the eyes of their customers. It...
  • By: 

    • Estelle Quek Loading
    • Daniel-Zoe Jimenez Loading
    • Mickey North Rizza Loading
    This IDC Presentation assesses each of the predictions discussed on its complexity, organizational impact, and time frame expected for mainstream adoption in Asia/Pacific (excluding Japan) (APEJ). Equally important, lead analyst provides ad...
  • By: 

    • Heather West, PhD Loading
    • Ashish Nadkarni Loading
    At the fifth IBM AI Hardware Forum, IBM made several announcements regarding the company's recent advancements in AI chip development. These advancements further IBM's commitment to improving the performance and energy efficiency of its AI ...
  • By:  Frank Della Rosa Loading

    This IDC Survey Spotlight answers the following question: In a multicloud world, which cloud service provider (SPs) do ISVs consider most important? ISVs' decision to transition from licensed software to SaaS involves choosing which cloud s...
  • By: 

    • Estelle Quek Loading
    • Daniel-Zoe Jimenez Loading
    This IDC document is an accompanying piece to IDC FutureScape: Worldwide Intelligent ERP 2024 Predictions — Asia/Pacific (Excluding Japan) Implications (IDC #AP51033823December 2023). Lead analyst provides succinct recommendations for tech ...

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