Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Senior Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Eric Newmark Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Mukesh Dialani Loading
    • David Tapper Loading
    This IDC Market Perspective investigates the competitive environment that has led to the erosion of services providers' strategic value. Services customers today want more for less, with less risk, faster proof of value, more risk sharing, ...
  • By: 

    • Heather West, PhD Loading
    • Ashish Nadkarni Loading
    At IBM Quantum Summit 2023, IBM made several announcements regarding the company's recent advancements along its quantum computing hardware road map. These advancements further IBM's commitment to making quantum accessible and useful for no...
  • By: 

    • Gard Little Loading
    • Nadia Ballard Loading
    • Jason Bremner Loading
    • Alison Close Loading
    • Dorothy Creamer Loading
    • Frank Della Rosa Loading
    • Jennifer Hamel Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Vladimir Kroa Loading
    • Amy Cravens Loading
    • Nimita Limaye Loading
    • Michael Townsend Loading
    • Craig Robinson Loading
    • Amy Loomis, Ph.D. Loading
    • Grace Trinidad Loading
    This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as...
  • By: 

    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    This IDC study provides an assessment of the leading cloud and applications-centric marketplaces based on the criteria and priorities of buyers that are increasingly seeking the convenience, speed, and choice provided by traditional marketp...
  • By: 

    • Nadia Ballard Loading
    • Alison Close Loading
    • Nishant Bansal Loading
    • Dan Versace Loading
    • Alicia Mokwa Loading
    • Douglas Hayward Loading
    • Jennifer Hamel Loading
    • Zachary Chertok Loading
    • Eric Newmark Loading
    • Gard Little Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Jason Bremner Loading
    • Sam Halwani Loading
    • Bill Latshaw Loading
    • Brian Wood Loading
    • Peter Marston Loading
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    This IDC Market Presentation provides services vendor ratings overall and by 14 service categories from IDC's ServicePath Survey, 2023.ServicesPath provides comprehensive data and guidance on the mind and journey of services buyers, for pro...
  • By:  Frank Della Rosa Loading

    This IDC Survey Spotlight examines how generative AI powers the next generation of SaaS business applications. Generative AI is perhaps the most transformative technology since the internet. ISVs have leveraged machine learning in commercia...
  • By: 

    • Martha Rounds
    • Mike Rosen
    • Brad Casemore
    • Rich Costello
    • Stephen Elliot Loading
    • Serge Findling
    • Al Gillen
    • Ritu Jyoti Loading
    • Bill Keyworth
    • Wayne Kurtzman Loading
    • Amy Lind
    • Pete Lindstrom
    • Tom Mainelli Loading
    • Susan G. Middleton
    • Mickey North Rizza Loading
    • Ashish Nadkarni Loading
    • Aaron Polikaitis
    • Peter Rutten Loading
    • Sriram Subramanian
    • Dan Vesset Loading
    • Rick Villars Loading
    本IDC报告是一篇IDC IT部门数字化转型(DX)场景分类,旨在帮助IT部门制定业务战略,获得业务上的成功。该分类分为八个战略要务,这些要务指明了全球的IT部门如何构建面向未来三到五年的数字战略。由于IT部门从来没有像现在这样如此看重企业的需求,所以,本报告还为IT部门提供了数字化转型旅程指南,确保每个项目和场景都与企业的长期目标一致。IDC CIO/CXO信息科技智库服务研究总监Martha Rounds表示:"IT有潜力也有能力成为企业的能力倍增器,它通过利用和调整技术...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Gard Little Loading
    • Mukesh Dialani Loading
    • Jason Bremner Loading
    • Sam Halwani Loading
    • Alicia Mokwa Loading
    • Bill Latshaw Loading
    • Douglas Hayward Loading
    • Peter Marston Loading
    • Brian Wood Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close Loading
    • Erin Hichman Loading
    • Zachary Chertok Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Market Perspective provides clients of IDC's Services Path program with access to the Services Path 2023 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in...
  • By: 

    • Neil Ward-Dutton Loading
    • Andrew Buss Loading
    • Luis Fernandes Loading
    • Penny Madsen Loading
    • Melih Murat Loading
    • Jack Vernon
    • Ewa Zborowska Loading
    This IDC Survey shares key findings from the IDC's Global GenAI Awareness, Readiness, Commitment (ARC) Survey, with a focus on EMEA. A larger series of IDC reports based on GenAI ARC Surveys is investigating the implications of GenAI across...
  • By:  Penny Madsen Loading

    This IDC Survey Spotlight looks at the current state of application investment and the repurposing of budgets for generative AI (GenAI) projects using the 2Q23 survey results from IDC's Cloud Pulse and IDC's GenAI ARC Survey.

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