IT Executive Programs Team
New Research
This IDC Tech Buyer Presentation describes the critical drivers — important external forces — that will alter the global business ecosystem and shape enterprise IT and business strategies for the next 12 to 24 months. IDC's 2023 external dr...
This IDC Perspective details the rising role of CIOs in delivering superior employee experience. Employee experience (EX) is a strategy, not just a toolset. The CIO can uniquely champion EX strategy by provisioning the data and enabling the...
This IDC Perspective explores how the CIO can prepare for new requirements and operationalize sustainability in terms of IT's environmental, social, and governance impact. As the world is challenged to place people and the planet ahead of p...
This IDC Tech Buyer Presentation discusses the influence of the pace of digital change on the need for digital leadership to pivot to drive insight on a much broader horizon of opportunity and risk. Historically, the CIO has engaged with th...
This IDC Perspective highlights how environmental, social, and governance (ESG) issues are important for a variety of stakeholders, each with their own set of interests. Today's ESG requirements are an ongoing evolution of societal expectat...
This IDC PeerScape describes practices for developing a successful customer experience initiative."A successful customer experience program goes from first customer touch to customer loyalty to customer service," says David Weldon, adjunct ...
This IDC Perspective examines the perhaps nuanced practice of "anti" agile procurement that may be a challenge for CIOs and the resulting contracts that become inflexible during a period of rapid technological change. We offer advice on how...
This IDC Perspective provides a framework for CMO and CIO alignment that supports marketing's need to experiment and color outside the lines while balancing IT's overarching responsibility for architecture that enables secure and trusted in...
This IDC Perspective defines technical debt and how it is created; multiple examples of enterprise impact are given, along with steps for building a get-well plan. This document is designed to provide foundation of information with which to...
This IDC study discusses LOB relationship management for future IT."Having a seat at the table has been the assumed aim of every CIO: to be taken as seriously as the business and as valid an owner of the enterprise vision. To be viewed as a...
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