Buyer Behavior Team
New Research
This IDC PlanScape helps organizations that are proactively migrating to as-a-service solutions to build a business case and a planning framework for modernizing internal infrastructure operations head count and skills while simultaneously ...
This IDC study provides a detailed description of our storage and computing infrastructure software platforms taxonomy. This taxonomy is made up of two core secondary markets, which are further broken down into five functional markets speci...
This IDC study presents a 2022–2026 forecast for the Asia/Pacific digital-native businesses (DNBs) market. It is the first forecast to be done by IDC for this market. It details the forecast for Asia/Pacific IT spending for the DNB market s...
This IDC Survey highlights the results of IDC's 2022 Future of Customer Experience (FoCX) Survey, conducted between September 2022 to March 2023. This document provides insight into business priorities, customer experience (CX) priories, ch...
This IDC study provides a detailed description of IDC's segmentation of the hardware, software, and services that are foundational and necessary resources to digital business and operations at the edge. Edge resources span many locations an...
This IDC study examines the CRM applications software market for 1H21—1H22. The revenue and market share of the leading vendors are provided for the first half of 2022 (January—June 2022). "Moving into the era of the digital business, deliv...
This IDC Market Presentation highlights the key findings from small and medium-sized businesses (SMBs) and midmarket companies in IDC's 2023 Asia/Pacific Future SMB and Midmarket Survey. It takes a deeper look at the cloud adoption and spen...
This IDC Survey Spotlight examines the initiatives undertaken by Asia/Pacific organizations to address the development skills gaps.The survey results are tabulated from IDC's 2022 Asia/Pacific Software Survey. In this study, 800 CIOs and li...
This IDC Survey Spotlight examines the important considerations for Asia/Pacific companies purchasing customer relationship management (CRM)/customer experience (CX) applications.The survey results are tabulated from IDC's 2022 Asia/Pacific...
This IDC Market Perspective is a compilation of predictions related to edge computing. As a future-focused piece, this document highlights the role of edge in transforming experiences, improving operational efficiency, and changing traditio...
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