Marc DeCastro
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According to this recent article published by Reuters, PNC will be investing roughly $1 billion in the next four years to expand and build out their branch network in certain key geographies, while also renovating and modernizing an additio...
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While it seems that news has been inundated with stories surrounding GenAI, there is good reason to understand the potential impact it will have on how banking customers engage with their financial institutions and more importantly how inst...
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If this was a boxing match, the featherweight-sized banks and credit unions would have no chance against the heavyweight-sized banks, primarily the few institutions that own 85% of depositors cash versus all the rest. Fortunately, banking a...
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This IDC Survey presents key findings on the sentiment and trends of the U.S. and Canadian bank and credit union members and customers when it comes to their experiences, concerns, and engagement with their financial institution during thei...
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This IDC PeerScape describes four practices that financial institutions have leveraged today’s technologies to assist the underbanked. “Overall there have been great strides in addressing the unbanked; however, there is still work to be don...
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This IDC Tech Buyer Survey Spotlight illustrates the key factors consumers consider when they choose a new financial institution to assist them with their financial journey. This document contains data from IDC Financial Insights' 2024 Nort...
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Customer Data Platforms Will Boost Loyalty and Lifetime Value for Retail Banking Customers
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IDC AI Path Survey Spotlight: Role and Investment of AI in Consumer Banking Strategies
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IDC Blink: Future of Work Beyond Branch Consolidation
More results for Planned Research