Marc DeCastro
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According to this recent article published by Reuters, PNC will be investing roughly $1 billion in the next four years to expand and build out their branch network in certain key geographies, while also renovating and modernizing an additio...
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While it seems that news has been inundated with stories surrounding GenAI, there is good reason to understand the potential impact it will have on how banking customers engage with their financial institutions and more importantly how inst...
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If this was a boxing match, the featherweight-sized banks and credit unions would have no chance against the heavyweight-sized banks, primarily the few institutions that own 85% of depositors cash versus all the rest. Fortunately, banking a...
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This IDC Tech Buyer Presentation provides generative artificial intelligence (GenAI) use cases for the banking industry. IDC believes that the transition to AI everywhere will see the emergence of a range of new GenAI-driven use cases at in...
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This IDC Perspective highlights the importance of customer data platforms (CDPs) in creating seamless customer experiences and leveraging GenAI for personalized advice, as well as the necessity for banks to adopt a digital-first approach to...
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This IDC Survey presents key findings on the sentiment and trends of the U.S. and Canadian bank and credit union members and customers when it comes to their experiences, concerns, and engagement with their financial institution during thei...
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IDC AI Path Survey Spotlight: Role and Investment of AI in Consumer Banking Strategies
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IDC Blink: Future of Work Beyond Branch Consolidation
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IDC FutureScape: Worldwide Financial Services 2023 Predictions
More results for Planned Research