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- Current: IDC Market Glance: Retail Customer Analytics and Insights, 4Q22
target audience: TECH SUPPLIER Publication date: Dec 2022 - Document type: Market Presentation - Doc Document number: # US45840320
IDC Market Glance: Retail Customer Analytics and Insights, 4Q22
By: Ananda Chakravarty Loading
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- 7 slides
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Abstract
This IDC Market Glance offers a view of the retail customer analytics and insights (CA&I) practice and the key segments of touch point data analytics, intelligence analytics, and data management analytics. IDC introduces the critical nature of building customer analytics and the cross-functionality required to succeed in executing a customer-centric strategy. The hierarchy is based on retailer experience and extends across a broad set of platforms needed to understand the customer. The focus of CA&I is to build retail business to the needs of the customer.
Coverage
Subscriptions Covered
IDC Retail Insights: Worldwide Retail Merchandising, Marketing, Media Monetization and Analytics
Companies Covered
- Trax Technology Solutions Pte Ltd.
- BuzzSumo Ltd.
- Genpact Ltd.
- TIBCO Software Inc.
- Dynamic Yield Ltd.
- Aptos LLC
- Google LLC
- mParticle, Inc.
- Shelfbot Co
- Ailet
- KISSmetrics
- enVista LLC
- Microsoft Corporation
- Informatica LLC
- NCR Voyix Corporation
- Intelligence Node
- Optimove Inc.
- Link Retail
- Treasure Data Inc.
- Amazon Web Services Inc.
- Comarch SA
- Sutherland Global Services Inc.
- Algonomy Software Private Limited
- Aware, Inc.
- Toshiba Corporation
- Sensormatic Solutions Inc.
- Celerant Technology Corp.
- Placer Labs, Inc.
- Flooid LLC
- Market Track, LLC
- SAP SE
- Retailflux Inc
- Tealium Inc.
- HCL Technologies Limited
- Tulip Interfaces, Inc.
- Fujitsu Limited
- Phlanx
- BlueConic Inc.
- Callidus Software Inc.
- Alteryx, Inc.
- Diebold Inc.
- Adobe Systems Inc.
- Scandit AG
- Qlik Technologies Inc.
- Bloomreach, Inc.
- IBM
- Reflektion Inc.
- Teleperformance SA
- Capillary Technologies
- Sprout Social, Inc.
- Hotjar Ltd
- Nextail Labs SLU
- Telus International Inc
- Amperity Inc.
- Teradata Corporation
- Wipro Limited
- Cognizant Technology Solutions Corporation
- Userlytics Corporation
- Nielsen Consumer LLC
- First Insight, Inc.
- Infor Inc.
- Fluke Corporation
- FullStory, Inc.
- Velocita Inc.
- Oracle Corporation
- Social Blade
- Sailthru Inc.
- SAS Institute Inc.
- Accenture plc
- Ab Initio Software LLC
- ServiceNow, Inc.
- LS Retail ehf.
- Infosys Limited
- Kibo Software Inc.
- Sitel Group
- OneView Commerce, Inc.
- Perch Interactive, Inc.
- TTEC Holdings Inc.
- Impact Analytics Inc.
- Salesforce, Inc.
- SPS Commerce, Inc.
- EMARSYS eMarketing Systems AG
- Symphony Retail Solutions
- Capgemini Services SAS
- McKinsey Periscope
- GK Software SE
- Brand24 Global Inc.
- SimilarWeb Ltd.
- Inmar, Inc.
- Redpoint Global Inc.
- Zendesk Inc.
- Pensa Systems Inc.
- Tata Consultancy Services Limited
- Crazy Egg Inc.
- Annex Cloud
- RetailNext, Inc.
- Publicis Groupe SA
- WNS Inc.
- Pendo.io, Inc.
- Traf-Sys Inc.
- Antavo Limited
- Verint Systems Inc.