target audience: TECH SUPPLIER Publication date: Mar 2023 - Document type: IDC Survey - Doc Document number: # US50485723
Recession Impact on Customer Engagement Applications: Economic, Budget, and Spending Impacts
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Abstract
This IDC Survey presents findings from several IDC's Future Enterprise Resiliency and Spending Surveys. This analysis compares the responses across several "Waves" regarding anticipated recession timing with associated impacts on IT budgets and spending for customer engagement applications.