target audience: TECH SUPPLIER Publication date: May 2024 - Document type: Market Share - Doc Document number: # US50632724
Worldwide Content Services Applications Market Shares, 2023: Transitioning to Intelligent Content Services
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Abstract
This IDC study provides estimated vendor revenue and shares for the content services applications market for 2023, as well as for the enterprise content management applications and content sharing and collaboration applications submarkets. The content sharing and collaboration applications submarket includes both business and consumer revenue. This document includes commentary on market growth, emerging trends, and actionable advice for technology suppliers. It is the companion document to Worldwide Content Services Applications Forecast, 2024–2028 (IDC #US50632624, forthcoming) and updates the worldwide software market shares included in Worldwide Content Services Applications Market Shares, 2022: Transitioning to a Unified Content Model (IDC #US49200523, May 2023).
"Organizations continue to seek increased operational efficiencies, especially in the current economic environment. At the same time, they must continue to support flexible work models and provide an exemplary customer experience," according to Holly Muscolino, group vice president, Workplace Solutions, IDC. "To that end, we will see ongoing modernization, a continued shift to a unified content model, and impact from disruptive solutions based on new AI technologies."