target audience: TECH SUPPLIER Publication date: Jul 2023 - Document type: Market Note - Doc Document number: # US50993223
Zendesk Touts an Era of "Intelligent CX" with a Flurry of New AI-Powered Offerings at Its 2023 Relate Conference
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Abstract
This IDC Market Note highlights the key themes, announcements, and strategies at Zendesk's 2023 Relate Conference and what those mean for the future of CX as well as small and medium-sized businesses.