target audience: TECH SUPPLIER Publication date: Mar 2023 - Document type: Market Note - Doc Document number: # US50424323
Avaya Keeps Its Eye on the Prize and Views the Restructuring Support Agreement and Expedited Chapter 11 Process as Critical Steps in Its Software and Support Solutions Future
Table of Contents
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Executive Snapshot
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Figure: Executive Snapshot: Avaya Keeps Its Eye on the Prize and Views the Restructuring Support Agreement and Expedited Chapter 11 Process as Critical Steps in Its Software and Support Solutions Future
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In This Market Note
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Financial Announcement Highlights
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Avaya's Restructuring Support Agreement and Voluntary Chapter 11
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IDC's Point of View
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Avaya Plays a More Profitable Role in Its Customers' Transition to UCaaS, Recognizing That Voice Continues to Play a Significant Role in Collaboration
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Avaya Continues to Support and Nurture Its Contact Center Installed Base While Further Developing CCaaS Users and Assets
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Avaya Sees Collaboration as a Primary Mode of Communication
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Avaya Continues to Integrate CPaaS into a Portfolio
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Customer Life-Cycle Management Helps Avaya's Go to Market
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Conclusion
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Learn More
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Synopsis
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