IDC FutureScape: Worldwide Supply Chain 2024 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Supply Chain 2024 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2025, 40% of G2000 Companies Will Implement Broad Robotics Automation to Improve Order Fulfillment Speed and Accuracy, Resulting in Increased Pick Speed of 10% and Reducing Pick Errors by 1–2%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: By 2026, 50% of Logistics Teams Will Have Deployed Advanced Visibility, Enabling AI/ML Analytics Insight Generation That Optimizes Performance, Resulting in a 3% Savings to Logistics Spend

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: By 2026, 75% of G2000 Organizations Will Have a Digital Commerce Platform in Place for Ecosystem Operation, Driving a 10% Higher Data Capitalization Rate and Improving Customer Retention by 20%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2027, 90% of G2000 Organizations Will Augment Operational Roles with Automation Technology, Elevating Employee Engagement and Unlocking a 30% Increase in Worker Efficiency

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: By 2028, 50% of G2000 Manufacturers Will Operationalize Circular Economy Principles to Improve Availability of Strategic/Direct Materials and Improve Supply Reliability by 15%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: By 2027, 65% of G2000 Companies Will Look to Autonomous Service Parts Planning to Ensure Mean Time to Repair Can Be Improved and Ensure Customer or Operator Assets Are Productive

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2027, Increased Planning and Execution Integration, Nearshoring, Improved Inventory Allocation, AI-Based eCommerce, and Fulfillment Optimization Will Improve Last-Mile Profitability by 15%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: By 2026, Half of G2000 Companies Will Use GenAI Tools to Support Core Supply Chain Processes, as well as Dynamic Supply Chain Design and Will Leverage AI to Reduce Operating Costs by 5%

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: By the End of 2025, 25% of G2000 Companies Will Have Relocated Final Assembly Capabilities Closer to Demand, Resulting in a 10% Reduction in Overall Logistics Costs

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2028, 35% of G2000 Companies Will Use Supply Chain Orchestration Tools Integrating Key Suppliers/Customers That Include Digital Twin Capabilities, Improving Supply Chain Responsiveness by 15%

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI Everywhere — Generative AI Takes the Spotlight

• The Drive to Automate — Maximizing Efficiency and New Opportunities

• Global Supply Chain Resiliency — Push for Diversification

• The Digital Business Imperative — Competitiveness and Outcomes

• Dynamic Work and Skills Requirements — New Work Mode Era

• Operationalization of ESG — Measuring and Implementing Sustainability

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• Related Research