SMB Team

Hitoshi Ichimura

Senior Research Manager, Verticals & Cross Technologies, Research, IDC Japan

Supriya Deka

Sr. Market Analyst

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Shari Lava

Research Director, Automation within the AI and Automation Group

New Research


  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Market Glance provides a current overview of the Asia/Pacific (including Japan) (APJ) customer experience (CX) landscape. It depicts who the major software and services players in the Asia/Pacific market are across 20 segments. As ...
  • By: 

    • Nadia Ballard Loading
    • Shari Lava Loading
    • Zachary Chertok Loading
    • Elaina Stergiades Loading
    This IDC Market Note contextualizes several announcements and sessions held at SAP Sapphire in Orlando, Florida, May 2023."A prominent theme at this event was how AI-powered business processes must extend from the core of the enterprise to ...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different business functions, as well as in customer relationship management (CRM), human capital management (HCM)...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective offers insights about the challenges, industry trends, and best practices of telecom firms driving digital innovation in Asia/Pacific. The digital-first concept is being embraced by telecom firms around the regio...
  • By: 

    • Shari Lava Loading
    • Andrew Gens Loading
    This IDC Market Glance reviews the vendors that serve the connectivity automation space, including integration software/services, one-off connectors and adapters, API life cycle and management, messaging middleware and event brokers, and B2...
  • By: 

    • Shari Lava Loading
    • Andrew Gens Loading
    This IDC Perspective profiles enterprise automation vendor UiPath, a challenger in the integration market. UiPath recently updated its brand image to reflect changes in the company's enterprise automation platform, which now has embedded AP...
  • By: 

    • Chikara Abe
    • Hitoshi Ichimura Loading
    • Ko Shikita Loading
    This IDC Market Forecast presents the actual IT spending in 2021 and 2022, and the IT spending forecasts from 2023 to 2027 by industry segment, company size, and annual turnover in the Japan IT market. The study also analyzes IT spending by...
  • By:  Hitoshi Ichimura Loading

    本調査レポートは、国内IT市場の地域別の状況および動向を調査、分析してまとめたものである。IDCでは、国内を8つの地域に分けて従業員規模別で市場規模を提供する。本調査レポートで用いる市場予測では、2023年3月末時点における新型コロナウイルス感染症(COVID-19)感染拡大の影響、円安、原材料価格高騰などの影響および見通しを考慮している。2023年の国内IT市場は各地域でプラス成長に回復すると予測している。特に大都市圏ではCOVID-19感染拡大、円安、原材料価格高騰の影響...
  • By:  Hitoshi Ichimura Loading

    本調査レポートは、国内企業における第3のプラットフォームの利用動向、およびデジタルトランスフォーメーション(DX)の取り組みの動向に関して、従業員規模別と地域別で比較、分析したものである。まず、2023年2月に実施した「国内ユーザー企業調査」における利用動向などの調査結果を分析し、従業員規模、地域での第3のプラットフォームソリューションの利活用とDXの取り組みに関する動向を検証する。また、国内第3のプラットフォーム市場の従業員規模別、地域別予測データのほか、従業員規模別、地域...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey provides an overview of how small and medium-sized businesses (SMBs) (fewer than 500 employees) and midmarket company (500–999) employees in Asia/Pacific (including Japan) (APJ) are being affected by the macroeconomic headwi...

  • «First | ‹Previous | 121 to 130 of 184 results | Next› | Last»