Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By:  Alison Close Loading

    This IDC study represents a vendor assessment of providers offering enterprise analytics and AI business process services for finance and accounting through the IDC MarketScape model. The assessment reviews both quantitative and qualitative...
  • By:  Jennifer Hamel Loading

    This IDC study presents IDC's spending forecast and historical sizing for the worldwide enterprise intelligence services market by primary services markets ranging from 2019 to 2028. A range of forecast assumptions are factored in. This stu...
  • By:  Peter Marston Loading

    This IDC Survey Spotlight provides a worldwide view on enterprise preferences for artificial intelligence (AI) platform tools. The document contains data from IDC's Application Services Survey, which was completed in September 2023. IDC's W...
  • By:  Peter Marston Loading

    This IDC Survey Spotlight provides a worldwide view on enterprise preferences across regions for artificial intelligence (AI) platform tools. The document contains data from IDC's Application Services Survey, which was completed in Septembe...
  • By:  Peter Marston Loading

    This IDC Survey Spotlight provides a worldwide view on enterprise preferences across industries for artificial intelligence (AI) platform tools. The document contains data from IDC's Application Services Survey, which was completed in Septe...
  • By:  Peter Marston Loading

    This IDC Survey Spotlight provides a view on enterprise preferences for artificial intelligence (AI) platform tools in the United States. The document contains data from IDC's Application Services Survey, which was completed in September 20...
  • By: 

    • Philip Carter Loading
    • Robert Parker Loading
    • Brian E. Clarke Loading
    • Chris Murphy Loading
    • Teodora Siman Loading
    • Elaina Stergiades Loading
    • Mark Thomason Loading
    • Ashish Nadkarni Loading
    • Ritu Jyoti Loading
    本IDC看法将详细探讨生成式AI(GenAI)定价模式,为IT和采购人员针对各类GenAI部署场景制定预算提供参考。由于各个技术堆栈间的相互依赖关系,生成式AI的定价格局非常复杂。此外,GenAI市场相对较新,意味着套餐方案和价格都在迅速变动,会引起一定程度的市场波动,难以制定规划或预算。率先推出AI技术的供应商采用了低折扣策略,表明定价模式还有待提升。建议企业对非关键场景采取谨慎的“观望”态度。随着市场的不断发展,企业应根据灵活性、透明度和可及性来评估提供商,综合考量各种定...
  • By: 

    • Vladimir Kroa Loading
    • Bo Lykkegaard Loading
    • Tom Seal Loading
    • Andrea Siviero Loading
    This IDC Market Note digests news and insights from the recent SAP Sapphire Barcelona 2024, which IDC attended. The document looks at learnings related to AI, ERP, business personas, and sustainability. Furthermore, IDC offers advice to SAP...
  • By: 

    • Dave McCarthy Loading
    • Jasdeep Singh Loading
    • Ashish Nadkarni Loading
    This IDC study provides a detailed taxonomy for the public cloud infrastructure as a service (IaaS) market. The scope of this document includes public cloud compute and storage services only."Public cloud IaaS will play a significant role i...
  • By:  Bjoern Stengel Loading

    This IDC Survey presents findings from IDC's 2024 AI and Sustainability Survey (n = 1,390). The survey was fielded in February and March 2024 with the intention of identifying market trends around the adoption and use of AI for sustainabili...

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