IDC Financial Insights Team

Eric Gao

Research Director

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Thomas Shuster

Research Director, Worldwide Capital Markets Digital Transformation Strategies

Surya Narayan Saha

Research Manager

Cyrus Daruwala

Managing Director

Marc DeCastro

Research Director, Consumer Banking

Jerry Silva

Program Vice President

Michael Sek Pheng Yeo

Associate Research Director

Tom Zink

Research Director

Dr. Ashish Kakar

Research Director

Siri Si

Research Manager

Xiao Liu

Research Manager

George Briford

Research Director, IDC Financial Insights

Raymond Pucci

Research Director, Worldwide Digital Lending

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Maria Adele Di Comite

Research Director, IDC Financial Insights Corporate and Retail Banking

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Aaron Press

Research Director, Worldwide Payment Strategies

Davide Palanza

Research Manager, IDC Financial Insights

New Research


  • By: 

    • Dr. Ashish Kakar Loading
    • Xiao Liu Loading
    • Dr. Chris Marshall Loading
    • Abhishek Kumar Loading
    • Sandra Ng Loading
    • Muhammad Adam Kamarul Zaman
    This IDC Market Perspective provides guidance on generative AI (GenAI) use cases for retail banking and must be read in conjunction with other IDC research on GenAI technology. This research suggests several AI and GenAI use cases that coul...
  • By:  Thomas Shuster Loading

    This IDC Perspective highlights the increasing use cases for generative AI (GenAI) in the capital markets. In an era defined by data, speed, and augmented decision making, the capital markets have discovered a powerful tool in GenAI. As sum...
  • By: 

    • Lynne Dunbrack Loading
    • Leslie Hand Loading
    • Matthew Leger Loading
    • Sandeep Mukunda Loading
    • Jerry Silva Loading
    This IDC Market Perspective highlights major announcements made at Google Cloud Next held in San Francisco on August 29–31, 2023, with a focus on how they will impact the following industries — education, financial services, government, hea...
  • By:  Siri Si Loading

    就低代码平台发展而言,为了推动低代码平台在更多场景的深入、安全且稳定的应用,首先,平台发展应充分将低代码开发平台及其所开发的应用程序与企业内部系统、外部系统等以开放API等方式相结合,促进满足企业对多类型、个性化应用程序的开发需求。其次,平台发展也需充分融入微服务、DevOps等理念,通过平台架构设计、前后端分离等云原生技术和微服务架构,利用容器管理平台的编排调度能力和微服务架构的服务组件化能力,提高应用程序的性能。最后,平台发展也需支持灵活的扩展和定制化技术应用能力(如边缘...
  • By:  Raymond Pucci Loading

    As stated in recent U.S. Consumer Financial Protection Bureau (CFPB) guidance, lenders must give applicants specific reasons when denying a credit application or taking adverse action against a consumer's credit file. This CFPB action follo...
  • By: 

    • Raymond Pucci Loading
    • Phillip Silitschanu
    "As blockchain technology becomes more widely used, we can begin to see how it can enhance the lending process and experience for both consumers and businesses alike," note research directors, Raymond Pucci and Phillip Silitschanu, IDC Fina...
  • By:  Jerry Silva Loading

    This IDC Perspective complements previous research into generative AI (GenAI) and looks at the technology in the context of the financial services industry and banking. Although the industry is in its early days for its use, many banks are ...
  • By:  Jerry Silva Loading

    This IDC Perspective reviews the findings of IDC's April 2023 Worldwide Industry CloudPath Survey specifically for the banking industry."Private cloud remains a popular choice, predominantly for large institutions, especially for workload a...
  • By: 

    • Jerry Silva Loading
    • Marc DeCastro Loading
    • Aaron Press Loading
    • Tom Zink Loading
    • Maria Adele Di Comite Loading
    • Raymond Pucci Loading
    • Sean O'Malley
    • Michael Sek Pheng Yeo Loading
    This IDC study discusses how the banking industry is accelerating its recovery from, and overcoming of, the disruptions in 2020 through the digital mission of "accelerated banking." The taxonomy defines six strategic priorities to accomplis...
  • By:  Jerry Silva Loading

    This IDC Perspective looks at IDC's 2023 Worldwide Industry CloudPath Survey results for the global banking industry. In 2023, banks globally continue to recognize the critical importance of migrating to the cloud and gaining real benefits ...

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