IDC Financial Insights Team

Eric Gao

Research Director

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Thomas Shuster

Research Director, Worldwide Capital Markets Digital Transformation Strategies

Surya Narayan Saha

Research Manager

Cyrus Daruwala

Managing Director

Marc DeCastro

Research Director, Consumer Banking

Jerry Silva

Program Vice President

Michael Sek Pheng Yeo

Associate Research Director

Tom Zink

Research Director

Dr. Ashish Kakar

Research Director

Siri Si

Research Manager

Xiao Liu

Research Manager

George Briford

Research Director, IDC Financial Insights

Raymond Pucci

Research Director, Worldwide Digital Lending

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Maria Adele Di Comite

Research Director, IDC Financial Insights Corporate and Retail Banking

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Aaron Press

Research Director, Worldwide Payment Strategies

Davide Palanza

Research Manager, IDC Financial Insights

New Research


  • By: 

    • Sudhir Rajagopal Loading
    • Roger Beharry Lall Loading
    • Marc DeCastro Loading
    • Heather Hershey Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal
    • Marci Maddox Loading
    • Aly Pinder Loading
    • Lou Reinemann Loading
    • David Wallace
    • Mary Wardley Loading
    This IDC study explores 10 of the most urgent business and technology issues that customer experience (CX) executives across the C-suite must address to differentiate and prepare themselves to thrive in the age of intelligence-first custome...
  • By: 

    • Jerry Silva Loading
    • Dr. Ashish Kakar Loading
    • Raymond Pucci Loading
    • Tom Zink Loading
    • Maria Adele Di Comite Loading
    • Marc DeCastro Loading
    • Aaron Press Loading
    • George Briford Loading
    • Thomas Shuster Loading
    • Sean O'Malley
    This IDC study provides IDC's top 10 predictions for worldwide banking for 2024 and beyond."Today's goal for banking worldwide is to overcome the immediate challenges in the markets while mapping out a longer-term strategy for growth and in...
  • By: 

    • Alice Wen
    • Eric Gao Loading
    • Yuntong Yao
    “2022年,零售信贷智能风控解决方案市场正在经历阵痛,市场的深度调整将带来未来更加健康的发展。市场格局的重塑成为大概率事件,剧烈的变化也将带来新的市场机会。”——IDC金融行业研究部研究经理温泉表示。“金融机构的业务核心是管理风险,作为业务端风险管理的第一道防线,零售信贷风控能力的建设尤为重要。行业用户在这一领域对于技术提供商的要求也从提供解决方案延展到包含咨询,业务运营在内的total solution,从业务模式视角来看,是对‘As-a-Service’的有益实践。”—...
  • By:  Thomas Shuster Loading

    This IDC study presents the top 10 predictions and key drivers for the capital markets for the next five years."Over the next five years, a confluence of external drivers is expected to materially impact the competitive basis on which most ...
  • By: 

    • Davide Palanza Loading
    • Surya Narayan Saha Loading
    • Ralf Helkenberg Loading
    • Rahiel Nasir Loading
    • Bjoern Stengel Loading
    • Jeff Rivkin Loading
    • Massimiliano Claps Loading
    • Maria Adele Di Comite Loading
    This IDC FutureScape presents the top 10 insurance industry predictions for 2024. Each prediction is shaped by a shared set of key drivers, serving as a planning tool for technology leaders and their line-of-business (LOB) counterparts in t...
  • By: 

    • Siri Si Loading
    • Eric Gao Loading
    近两年,在市场经济影响下,中小微企业融资需求也在持续加强,供应链金融的发展能够帮助供应链的上下游企业获得更全面高效的融资,从而畅通供应链、提升供应链的安全与韧性、促进供应链降本增效。各类金融机构、核心企业、科技公司等纷纷探索供应链金融服务模式,凭借各自资源禀赋优势,为供应链链条企业融资提供便利,同时提升整个链条的资金流动效率。IDC中国金融行业高级分析师思二勋表示:“供应链金融是深度服务实体经济、解决中小企业融资的一种重要模式。如今,在政策及技术的双轮驱动下,供应链金融已迎来...
  • By: 

    • Abhishek Kumar Loading
    • Nigel Wallis Loading
    • George Briford Loading
    This IDC Market Presentation is designed to provide general and synthetic knowledge to support salespeople of technology vendors when they first approach a buyer. This Industry Conversation Handbook aims to ignite a meaningful customer enga...
  • By: 

    • Abhishek Kumar Loading
    • George Briford Loading
    This IDC Industry Buyers Handbook aims to help technology vendors understand what drives buyers within the financial services industry in their technology purchasing decisions. Vendors can use this handbook to: Align their companies’ propos...
  • By: 

    • Jerry Silva Loading
    • Nigel Wallis Loading
    This IDC Market Presentation provides an Industry Analysis Perspective, which is designed to provide technology sellers' sales, marketers, and product and channel managers with insight into the North American financial services industry (FS...
  • By: 

    • Dr. Ashish Kakar Loading
    • Xiao Liu Loading
    • Dr. Chris Marshall Loading
    • Abhishek Kumar Loading
    • Sandra Ng Loading
    • Muhammad Adam Kamarul Zaman
    This IDC Market Perspective provides guidance on generative AI (GenAI) use cases for retail banking and must be read in conjunction with other IDC research on GenAI technology. This research suggests several AI and GenAI use cases that coul...

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