Buyer Behavior Team

Warren de Lima

Research Manager

Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

Rob Burbach

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Phil Goodwin

Research Vice President, Infrastructure Software Platforms, Worldwide Infrastructure Research

Ryan Caskey

Research Manager, BuyerView Operations, Worldwide Infrastructure Research

Mary Johnston Turner

Research Vice President, Digital Infrastructure Strategies, Worldwide Infrastructure Research

New Research


  • By: 

    • Karen D. Schwartz Loading
    • Phil Goodwin Loading
    The IDC Perspective discusses the integration of artificial intelligence (AI) in disaster recovery and business continuity processes. It highlights the potential of AI in enhancing these processes, including developing runbooks, optimizing ...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    The IDC Market Note discusses Dynatrace's launch of its AI Observability and Data Observability offerings, designed for large language models (LLMs) and generative AI. The offerings aim to enhance data quality and reduce false positives, wh...
  • By: 

    • Vijay Bhagavath
    • Franco Chiam Loading
    • Dave McCarthy Loading
    • Shane Rau Loading
    This IDC Perspective uses considerations for selecting private AI and public AI infrastructure as a framework to build awareness of what is coming in AI-ready infrastructure."Expect AI infrastructure deployments to reach a critical phase in...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight examines the important application performance management (APM) capabilities considered by enterprises in the Asia/Pacific market.The survey results were tabulated from IDC's 2023 Asia/Pacific Software Survey. In t...
  • By: 

    • Josh Budd Loading
    • Steve White Loading
    • Andreas Storz Loading
    • Brendan Rouse Loading
    • Stuart Wilson Loading
    • Jeff Newton Loading
    • Danielle Ibran Loading
    • Paul Edwards Loading
    • Estelle Quek Loading
    This IDC Market Perspective provides IDC's top predictions about the market and technology forces that will shape IT channels and alliances in 2024 and beyond."The importance of healthy ecosystems has further expanded with the majority of t...
  • By: 

    • Andreas Storz Loading
    • Stuart Wilson Loading
    • Josh Budd Loading
    • Steve White Loading
    • Paul Edwards Loading
    • Jeff Newton Loading
    • Brendan Rouse Loading
    • Danielle Ibran Loading
    • Estelle Quek Loading
    This IDC Survey provides cross-regional insights and implications of IDC's 2023 Global Partner Survey across Asia/Pacific (AP); Europe, the Middle East, and Africa (EMEA); Latin America (LATAM), and North America (NA). Key themes covered in...
  • By: 

    • Chris Kanaracus
    • Penny Madsen Loading
    • Dave McCarthy Loading
    • Jasdeep Singh Loading
    AWS will now waive egress fees for customers who wish to move their data out of the hyperscaler’s platform to another provider or an on-premises site. The move addresses longstanding customer dissatisfaction with egress fees, as well as gui...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Survey is based on the Asia/Pacific set of marketing respondents of IDC's Worldwide C-Suite Tech Survey, conducted in fall 2023. The overall Asia/Pacific (including Japan) (APJ) set is of 295 respondents, while there are 35 APJ mar...
  • By: 

    • Josh Budd Loading
    • Paul Edwards Loading
    • Danielle Ibran Loading
    • Jeff Newton Loading
    • Estelle Quek Loading
    • Brendan Rouse Loading
    • Andreas Storz Loading
    • Steve White Loading
    • Stuart Wilson Loading
    This IDC Web Conference discusses the trends and predictions IDC's Worldwide Channels and Alliances team is seeing in software and infrastructure channels as well as in strategic alliances as we move further into 2024 and beyond. The team w...
  • By: 

    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Tech Buyer Presentation is focused on assessing the readiness of an organization to move toward becoming an experience-orchestrated (X-O) business. An experience-orchestrated business uses AI-enabled technology to optimize journeys...

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