Buyer Behavior Team
New Research
This IDC Market Perspective discusses Dell Technologies' annual user and partner conference, Dell Technologies World, which was held May 22–25, 2023, in Las Vegas and online. This document provides an overview and analysis of new products, ...
This IDC Market Perspective discusses the generative AI (Gen AI) landscape and its implications on customer experience (CX). IDC contextualizes what this means for the customer service market in terms of the impact, its potential to augment...
This IDC Perspective offers insights into generative AI code generators and how they are playing an important role in boosting developers' efficiency and productivity in Asia and the Pacific. It also provides a brief overview of popular ven...
This IDC Market Note highlights major announcements and demonstrations by datacenter infrastructure solution providers at Computex 2023, specific to specification release, solution, and design demo such as GPU or accelerated computing syste...
This IDC Market Glance provides a current overview of the Asia/Pacific (including Japan) (APJ) customer experience (CX) landscape. It depicts who the major software and services players in the Asia/Pacific market are across 20 segments. As ...
This IDC Market Presentation reveals that hybrid and multicloud strategies are becoming increasingly important as cloud buyers look to build flexible foundations for new technologies such as AI and platform options that can protect them fro...
This IDC Market Presentation focuses on the 2022 and 2023 Cloud Pulse Survey responses of those organizations that class their cloud strategy as "private cloud only" or "private cloud first" — highlighting a preference toward using private ...
This IDC Survey Spotlight identifies the top digital infrastructure KPIs tracked by the board and senior business leaders. IT/cloud operational efficiency tops the list, indicating organizations will prioritize investment in enablers of ope...
This IDC Tech Buyer Presentation lays out the considerations for cloud disaster recovery (DR) planning, provides process fundamentals, identifies the key stakeholders (including a RACI matrix), explains how to build DR cloud hosting, discus...
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