Douglas Hayward
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Accenture's CX-focused business, Song, remains an important driver of growth for the overall company. Song's India-based operations plays an important role in delivering innovation and business transformation for Song clients, and not just ...
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To progress to the global premier league as a private company under its new owner EQT AB, Perficient must widen its services portfolio and build a broader on-the-ground presence outside the United States.
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Stagwell posted a calendar 2023 net organic revenue decline of 5.9% to just over $2.1 billion, in contrast to its 14.5% growth in 2022. For Stagwell to meet its ambitious organic growth target of 5-7% in 2024, it will need not just ride an ...
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This IDC Perspective is a collaborative effort that highlights many of the key announcements, topics, and themes from Adobe's 2024 Summit event. "As expected, the primary topic at Adobe's 2024 Summit was GenAI," said Alan Webber, program vi...
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This IDC Perspective highlights AI partner ecosystem and roles. Artificial intelligence (AI) will have a massive impact as companies invest heavily in technology and begin integrating AI models in their existing business processes. AI will ...
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This IDC Survey examines the future spending intentions of buyers worldwide who were using external service providers for customer experience (CX)-related professional services during 2023, and it examines the levels of satisfaction of buye...
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How Satisfied are Buyers of Adobe Experience Cloud Professional Services?
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IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2024 Vendor Assessment
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Market Analysis Perspective: CX Services, 2024
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