Asia/Pacific Software Team

Sandra Ng

Group Vice President and General Manager

Sungmin Jo

Research Analyst

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Chris Zhang

Research Director, IDC Asia/Pacific Software Research Group.

Daphne Chung

Research Director, Cloud Services and Software Research, IDC Asia/Pacific

Avneesh Saxena

Group Vice President, Domain Research Group, IDC Asia/Pacific

Supriya Deka

Research Manager

Gurpal Singh

Senior Research Manager

Shirley Tsai

Senior Research Manager

Daisy Wan

Market Analyst

Neha Gupta

Senior Research Manager

Abhishek Kumar

Associate Research Director

New Research


  • By: 

    • Daphne Chung Loading
    • Shouvik Nag Loading
    This IDC study uses the IDC MarketScape model to provide an assessment of vendors offering cloud cost and optimization tools in the Asia/Pacific (excluding Japan) (APEJ) market. The report discusses both the quantitative and qualitative cha...
  • By:  Abhishek Kumar Loading

    "We are only seeing the tip of the iceberg in terms of the application of generative AI (GenAI) to customer experience initiatives," says Abhishek Kumar, associate research director at IDC. "Companies in China are demonstrating their commit...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the challenges faced by Asia/Pacific organizations when implementing AIOps practices. AI observability is becoming more popular in Asia/Pacific, where there is a greater need for tools and best practices f...
  • By: 

    • Rick Villars Loading
    • Meredith Whalen Loading
    • Sandra Ng Loading
    • Lapo Fioretti Loading
    • Amy Loomis, Ph.D. Loading
    • Mickey North Rizza Loading
    • Duncan Brown Loading
    • Nancy Gohring Loading
    • David Schubmehl Loading
    • Stewart Bond Loading
    • Neil Ward-Dutton Loading
    • Mary Johnston Turner Loading
    This IDC Tech Buyer Presentation provides insights from several presentations that IDC delivered at CIO forums/roundtables as well as in meetings with tech industry leaders in the summer of 2024. They focused on the barriers to greater roll...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study is an update to the 2021 maturity assessment benchmark for small and medium-sized businesses (SMBs) (fewer than 500 employees). This year the study has been expanded to include the midmarket segment (500–999 employees) and co...
  • By:  Daphne Chung Loading

    This IDC Survey Spotlight focuses on end-user IT spending priorities in the event of a recession. Although end users are split as to whether Asia/Pacific (including Japan) (APJ) will fall into recession, they have indicated that although no...
  • By:  Chris Zhang Loading

    This IDC Market Presentation examines the state and future direction of Integration Software market in the Asia/Pacific (excluding Japan and China) (APEJC) region. It provides an analysis of vendor strategies, competitive positioning, key m...
  • By:  Daphne Chung Loading

    This IDC Survey provides key findings from IDC’s 2024 Future Enterprise Resiliency and Spending Survey, waves 1, 2, and 4, and focuses on issues related to GenAI adoption, the role of cloud IT, and strategic partnerships in Asia/Pacific (ex...
  • By: 

    • Mickey North Rizza Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Robert Parker Loading
    SAP recently announced its 2Q24 results. All results discussed in the document will be non-IFRS, unless otherwise specified. In addition, all SAP numbers noted are constant currency for changes year to year. The 2Q24 financials show cloud a...
  • By: 

    • Daphne Chung Loading
    • Rahiel Nasir Loading
    This IDC Market Forecast provides the Asia/Pacific (excluding Japan) (APEJ) sovereign cloud market forecast for 2023 to 2027 based on the Worldwide Sovereign Cloud Market Forecast, 2022–2027 (IDC #US49695922, November 2023). It uses 2022 as...

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