Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Senior Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Ritu Jyoti Loading
    • David Schubmehl Loading
    • Michele Rosen Loading
    • Ashish Nadkarni Loading
    • Jevin Jensen Loading
    • Michelle Abraham Loading
    • Nancy Gohring Loading
    • Snow Tempest Loading
    • Vijay Bhagavath Loading
    This IDC study provides a systematic assessment of technologies related to the generative AI software and systems market."Generative AI has unlocked exciting possibilities in the realm of content creation, product design, customer experienc...
  • By: 

    • Eric Newmark Loading
    • David Tapper Loading
    • Nadia Ballard Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Mukesh Dialani Loading
    • Alison Close Loading
    • Sam Halwani Loading
    • Zachary Chertok Loading
    • Jennifer Hamel Loading
    • Erin Hichman Loading
    • Nishant Bansal Loading
    • Abhishek Mukherjee Loading
    • Douglas Hayward Loading
    • Brian Wood Loading
    • Alicia Mokwa Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Dan Versace Loading
    This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's Service Path 2023 Survey. Services Path provides comprehensive data and guidance on the mind and journey of services buyers, for professional se...
  • By: 

    • Olga Yashkova Loading
    • Penny Madsen Loading
    This IDC Survey Spotlight is based on IDC's 2Q23 Cloud Pulse Survey results, which provide a global overview of cloud adoption and cloud trends representing senior IT managers as well as line-of-business representatives at companies consumi...
  • By: 

    • Peter Rutten Loading
    • Madhumitha Sathish Loading
    • Carol Sliwa Loading
    • Ashish Nadkarni Loading
    • Heather West, PhD Loading
    This IDC study provides the 2024 top 10 predictions for the worldwide performance-intensive computing (PIC) market.“IDC is anticipating a variety of disruptive technologies to break through in the performance-intensive computing market in t...
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    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Jordan Steele Loading
    • Zachary Chertok Loading
    • Alicia Mokwa Loading
    • Patrick Reymann Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    • Heather Hershey Loading
    • Ivan Oz Loading
    • Tom Seal Loading
    • Estelle Quek Loading
    • Edyta Kosowska Loading
    • Jebin George Loading
    • Ashok Patel Loading
    • Sam Halwani Loading
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...
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    • Mary Johnston Turner Loading
    • Rohit Mehra Loading
    • Ashish Nadkarni Loading
    • Stephen Elliot Loading
    • Jeff Newton Loading
    • Archana Venkatraman Loading
    • Phil Goodwin Loading
    • Peter Rutten Loading
    • Matthew Eastwood Loading
    • Simon Piff Loading
    • Jevin Jensen Loading
    • Sean Graham Loading
    • Susan G. Middleton
    • Jennifer Cooke Loading
    • Rick Villars Loading
    • Dave McCarthy Loading
    • Mark Leary Loading
    • Kuba Stolarski Loading
    • Andrew Buss Loading
    • Elaina Stergiades Loading
    • Natalya Yezhkova Loading
    • Carol Sliwa Loading
    • Yukihisa Hode Loading
    • Vijay Bhagavath Loading
    • Chris Kanaracus
    • Dave Pearson Loading
    • Penny Madsen Loading
    • Franco Chiam Loading
    • Shahin Hashim Loading
    This IDC study provides IDC's top 10 predictions for the future of digital infrastructure for 2024."The digital infrastructure ecosystem will be heavily impacted by GenAI in the coming years," explains Mary Johnston Turner, research VP, Fut...
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    • Heather Herbst Loading
    • Eric Newmark Loading
    • Dave McCarthy Loading
    • Carl W. Olofson Loading
    • Mutaz Shegewi Loading
    • Mickey North Rizza Loading
    This IDC Market Note highlights the progress Oracle has exhibited in several core areas that are central to Oracle's future success. IDC also examines Oracle's recent FY 1Q24 earnings and looks for indications of progress around these key t...
  • By:  Frank Della Rosa Loading

    This IDC Market Note highlights recent announcements from the launch of SaaS Management 2.0 by Torii in mid-September of 2023. The latest version of Torii's platform puts SaaS management at the center of an ecosystem of IT asset management....
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood Loading
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close Loading
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight technology-oriented service categories, including application testing/digital assurance/quality engineering services, customer experience serv...
  • By:  Mark Thomason Loading

    This IDC Perspective discovers the experience that U.K. healthcare provider, Spire Healthcare, had with transforming the way the company organizes, manages price, and sells its catalog of over 2,500 offerings across its 39 hospitals. Core t...

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