Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Senior Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Heather Herbst Loading
    • Eric Newmark Loading
    • Mickey North Rizza Loading
    • Carl W. Olofson Loading
    • Mutaz Shegewi Loading
    This IDC Market Note monitors Oracle's quarterly earnings releases to evaluate the company's progress in several core areas that are central to Oracle's future success. IDC examines Oracle's recent 4Q23 earnings and looks for indications of...
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    • Chris Drake Loading
    • Penny Madsen Loading
    This IDC Survey Spotlight discusses the results drawn from IDC's Cloud Pulse Survey, 1Q23. This IDC Survey Spotlight looks at the use of service providers versus internal IT teams for broader digital transformation (DX) initiatives. It cove...
  • By: 

    • Mark Thomason Loading
    • John Byrne Loading
    This IDC Tech Buyer Presentation includes data from IDC's 2023 ecosystem orchestration platform (EOP) request for information (RFI) and other IDC market research. The goal of the research is to provide technology buyers with a reference gui...
  • By: 

    • Al Gillen
    • Michele Rosen Loading
    • Arnal Dayaratna Loading
    • Frank Della Rosa Loading
    • Jim Mercer Loading
    • Lara Greden Loading
    • Brijesh Kumar
    • Rohit Mehra Loading
    • Katie Norton Loading
    • Max Pepper Loading
    • Jennifer Thomson Loading
    • Natalya Yezhkova Loading
    • Jennifer Cooke Loading
    • Melinda-Carol Ballou Loading
    • Greg Macatee Loading
    • Kuba Stolarski Loading
    This IDC Market Perspective highlights a series of announcements made by Red Hat at Red Hat Summit 2023 that both build on existing initiatives and expand the company's footprint into new territory. "Given the excitement surrounding generat...
  • By: 

    • Nadia Ballard Loading
    • Eric Newmark Loading
    • Mickey North Rizza Loading
    • Frank Della Rosa Loading
    • Simon Ellis Loading
    • Aly Pinder Loading
    • Mark Thomason Loading
    • Kevin Permenter Loading
    • Heather Hershey Loading
    • Patrick Reymann Loading
    • Heather Herbst Loading
    • Alicia Mokwa Loading
    • John Snow Loading
    • Jordan Steele Loading
    • Brian O'Rourke Loading
    • Zachary Chertok Loading
    This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2023 SaaSPath Survey.The survey polled 2,875 organizations across 5 continents and 11 countries to collect informa...
  • By: 

    • Dave McCarthy Loading
    • Chris Kanaracus
    • Ashish Nadkarni Loading
    • Jasdeep Singh Loading
    This IDC study provides a detailed taxonomy for the public cloud infrastructure as a service (IaaS) market. The scope of this document includes public cloud compute and storage services only."Public cloud IaaS is the foundation for digital ...
  • By:  Frank Della Rosa Loading

    This IDC study examines the worldwide software as a service (SaaS) and cloud software market for 2023–2027."The velocity of innovation ensures a prosperous future for SaaS, including highly distributed cloud environments spanning multiple p...
  • By:  Frank Della Rosa Loading

    This IDC Perspective explores platform business models and how they differ from sophisticated technology platforms such as AWS and other cloud service providers' platform-as-a-service (PaaS) offerings. This document's example is VIIZR, a so...
  • By: 

    • Mark Thomason Loading
    • Ananda Chakravarty Loading
    This IDC study provides an initial forecast for the worldwide price optimization and management applications software revenue from 2023 through 2027."The past few years have been very challenging on pricing teams to keep up with changing in...
  • By:  Penny Madsen Loading

    This IDC Survey Spotlight focuses on IDC's Cloud Pulse data from 1Q23 where cloud buyers were asked questions covering their disaster recovery (DR) and business continuity needs. Hybrid and multicloud cloud buyers are increasingly deploying...

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