IDC Retail Insights Team
New Research
This IDC Perspective highlights the key announcements and top trends discussed during the 2024 Oracle Hospitality Summit which was held on April 8–11 at the Loews Resort in Orlando, Florida. The event marked a significant moment for the hos...
This IDC Perspective distills five key supply chain takeaways from the NRF 2024 Big Show, reflecting the retail industry's current priorities and innovations. These focus on:ReturnsProduct life-cycle managementTracking and tracingVisibility...
This IDC Market Glance presents a high-level overview of vendors that enable retail transactions/payments across store, ecommerce, and mobile channels as well as for omni-channel commerce applications, such as BOPIS/click and collect, curbs...
This IDC Tech Buyer Presentation analyzes retailers' approach to generative AI (GenAI) investments for customer experience (CX). It outlines current and projected investments in GenAI experimentation and implementation in CX initiatives, th...
This IDC Tech Buyer Presentation provides a view into IDC Retail Insights' store "super platform" concept, a modernized technology platform for the omni-channel store that allows retailers to become more agile and able to innovate faster in...
This IDC PlanScape explores the diverse functionalities, distinctive characteristics, and profound impact of online payment platforms on retail businesses, elucidating their pivotal role in shaping the modern commerce landscape."The online ...
This IDC Market Presentation aims to provide technology suppliers with an overview of the key business trends shaping the Americas Food, Grocery, and Convenience Stores/Fast Moving Consumer Goods (FMCG) retail industry in 2024. The key tren...
This IDC Perspective discusses the key trends and advancements in retail technology identified at NRF's Big Show 2024. It highlights the increasing approachability of store digitization; the importance of real-time inventory awareness; the ...
This IDC PlanScape provides business and technology leaders with the latest information on the rapidly evolving generative AI foundation model and artificial intelligence platform technologies. The content describes the importance of these ...
This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) Big Show 2024 focused on the strategic importance of modernized digital infrastructure technologies in overcoming key challenges that retailers face...
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