Artificial Intelligence and Automation Team
New Research
This IDC study provides business and technology leaders with a business case and plan for implementing speech-to-text (STT) software (also known as transcription or automatic speech recognition software) in their organization. It defines mo...
This IDC Perspective examines the benefits of modern speech-to-text (STT) software, details common use cases and features of STT software, and provides an overview of some major vendor products in this market, along with advice for technolo...
This IDC Perspective covers the definition of MLOps, its criticality for businesses, and associated challenges. Managing, monitoring, and governing models at scale cannot be a bespoke process. With innovative ML operations platform, compani...
This IDC study provides business and technology leaders with a plan for implementing an artificial intelligence (AI)–powered knowledge base for their organization. It defines AI-powered knowledge bases and why they are critical for business...
This IDC Perspective describes how circular economy principles can be put into place in datacenters to accelerate sustainability goals. "As organizations strive to reduce their carbon footprint, much of their focus is on reducing energy use...
This IDC Perspective reviews opportunities and challenges faced by enterprises that are building and developing machine learning models in the public cloud. It also provides examples of companies doing machine learning projects in the publi...
This IDC Perspective discusses how conversational AI solutions from technology suppliers are being used by government agencies, healthcare and public health organizations, nonprofits, and businesses in virtually every industry across the gl...
This IDC Perspective looks at five open source software project areas that have the potential to impact the industry broadly: SONiC, OpenTelemetry, function services, common cloud data models, and open source hardware designs."Open source h...
This IDC Perspective explores the dynamics of how customer service is evolving at the intersection of customer experience and employee experience. Practitioners will learn the importance, dynamics, and benefits of implementing the elements ...
This IDC study provides IDC's digital transformation (DX) use case taxonomy for the IT organization as it seeks to support business strategy and success. This taxonomy is organized into eight strategic priorities that serve to define how IT...
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