SMB Team

Hitoshi Ichimura

Senior Research Manager, Verticals & Cross Technologies, Research, IDC Japan

Supriya Deka

Sr. Market Analyst

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Shari Lava

Research Director, Automation within the AI and Automation Group

New Research


  • By: 

    • Shari Lava Loading
    • Andrew Gens Loading
    This IDC study provides the five-year forecast for an aggregate business-to-business integration software market and delivers insight into drivers of market growth. This aggregate market is made up of the business-to-business middleware mar...
  • By:  Hitoshi Ichimura Loading

    This research report provides actual IT spending (2022, 2023) and forecasts (2024–2028) in the Japan IT market by industry sector, employee size, and annual turnover. This research report analyzes 21 industry sectors, five employee size and...
  • By: 

    • Ko Shikita Loading
    • Hitoshi Ichimura Loading
    This IDC study classifies domestic industries into 21 industry sectors, including 17 categories of businesses, and 4 categories of nonbusiness: central government, local governments, education, and consumers. It also presents the actual (20...
  • By:  Hitoshi Ichimura Loading

    本調査レポートは、国内企業における第3のプラットフォームの利用動向、およびデジタルトランスフォーメーション(DX)の取り組みの動向に関して、従業員規模別と地域別で比較、分析したものである。まず、2024年2月に実施した「国内ユーザー企業調査」における利用動向などの調査結果を分析し、従業員規模、地域別の第3のプラットフォームソリューションの利活用とDXの取り組みに関する動向を検証する。また、国内第3のプラットフォーム市場の従業員規模別、地域別予測データのほか、従業員規模別、地域...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Playbook for Tech Sales Leaders provides a comprehensive current state view of the Asia/Pacific AI operations (AIOps) and observability market, along with insights on trends, adoption in the region, current challenges, and guidance...
  • By:  Shari Lava Loading

    This IDC Perspective discusses innovations in integration that are furthering the convergence of AI and automation within business processes, emphasizing the importance of investments in these areas despite potential budget cuts. It discuss...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the key performance indicators (KPIs) used to assess the effectiveness of DevSecOps activities among Asia/Pacific enterprises.IDC’s 2023 Asia/Pacific Software Survey shows that about 49% of the surveyed en...
  • By: 

    • Mickey North Rizza Loading
    • Robert Parker Loading
    • Simon Ellis Loading
    • Shari Lava Loading
    • Zachary Chertok Loading
    • Elaina Stergiades Loading
    • Nadia Ballard Loading
    • Sudhir Rajagopal Loading
    • Maureen Fleming Loading
    • Katie Evans Loading
    This IDC Market Perspective highlights the announcements at SAP Sapphire held in Orlando, Florida, from June 3 to 5, 2024. The event was well attended, with 12,000+ onsite and another 15,000+ attending virtually. "SAP continues its quest to...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey seeks insight into the most important topics facing enterprises that use xOps tools, including adoption trends, driving factors, and impact of these across software development. The survey delves into the scaling of DevOps, ...
  • By: 

    • Daniel-Zoe Jimenez Loading
    • Andreas Storz Loading
    • Stuart Wilson Loading
    This IDC Survey provides insights into the Asia/Pacific partner landscape. It leverages IDC’s 2023 Global Partner Survey, focusing on the Asia/Pacific samples. The study provides insights on partner–vendor relations and ecosystem dynamics b...

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