IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Dorothy Creamer Loading

    This IDC Market Note evaluates the Tata Consulting Services (TCS) Analyst Day that took place in Boston on June 13, 2023. This document examines how TCS is applying its broader corporate strategy and vision to enable digital-first capabilit...
  • By:  Margot Juros Loading

    This IDC Market Presentation highlights the key retail findings regarding cloud investment and adoption from IDC's 2023 Worldwide Industry CloudPath Survey. This IDC Market Presentation takes a deeper look at the key drivers for and the ben...
  • By:  Alex Holtz Loading

    This IDC Perspective discusses the media and entertainment generative artificial intelligence use case update. Industry generative AI innovators such as Google Cloud, Veritone, and Genpact are just a few of the many creative ventures advanc...
  • By: 

    • Simon Ellis Loading
    • John Snow Loading
    • Reid Paquin Loading
    • Eric Thompson Loading
    This IDC study discusses how technology-oriented value chains (TOVCs) are on a mission to digitally transform to create integrated products and services in such a way that innovation accelerates and enables additional revenue throughout the...
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    • Filippo Battaini Loading
    • Ornella Urso Loading
    • Sofia Poggi Loading
    This IDC Innovators profiles FarEye, Bringg, Milkman Technologies, and Stor.ai, four innovative technology vendors that leverage AI to help retailers enhance order management, fulfillment, and last-mile delivery."The importance of order man...
  • By: 

    • Leslie Hand Loading
    • Filippo Battaini Loading
    • Ananda Chakravarty Loading
    • Ornella Urso Loading
    • Margot Juros Loading
    • Sofia Poggi Loading
    • Jordan K. Speer Loading
    • Anne Paris Loading
    This IDC study helps retail decision makers identify and navigate the areas of the retail ecosystem that are being digitally transformed as retailers adopt new processes and technologies to underpin organizational change. This annual study ...
  • By:  Dorothy Creamer Loading

    This IDC Survey Spotlight focuses on how key challenges facing hotels and restaurants are driving IT investments, particularly around managed services. With objectives focusing on driving profits and identifying new avenues for revenue mone...
  • By:  Alex Holtz Loading

    This IDC Survey Spotlight examines worldwide media company plans for transitioning to the cloud. In the media industry's transition to cloud services there has been a lot of trial and error including speculation regarding where media compan...
  • By:  Jordan K. Speer Loading

    This IDC PlanScape focuses on the technology that can enable effective and efficient omni-channel fulfillment to deliver on customer promises while maintaining retailer profitability. "Most retailers still face hurdles in progressing to the...
  • By: 

    • Rahiel Nasir Loading
    • Ornella Urso Loading
    • Giovanni Cervellati Loading
    • Filippo Battaini Loading
    • Carla Arend Loading
    This IDC Market Perspective discusses some of the key points presented by AWS during its EMEA Analyst Forum held in London in June. The company said its customers are continuing to experience significant returns when moving to cloud, despit...

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