IDC Retail Insights Team
New Research
This IDC study describes the most prominent use cases that are being digitally transformed in the hospitality industry. Hospitality organizations can use this document as a guide as they define what and how they will plan for change, innova...
This IDC Market Presentation explores the characteristics and capabilities of customer data platforms (CDP) and customer relationship management (CRM) platforms in the retail sector.While both platforms aim at the collection, management, an...
Oracle is evolving into a service-focused technology provider in tandem with the evolution of its retail platform, which unifies data, applications, and AI across a single platform built on Oracle OS in the cloud. Applications use one sourc...
本IDC研究系统评估了实现全面数字化门店所需的零售运营技术。IDC TechScape模型专门用来研究新兴颠覆性技术的采用进度、主流技术买家与当前行业最佳实践的契合度以及有望为选择采用此类颠覆技术的企业提供运营优势的支持性技术。"全面数字化门店，既能让客户享受到与网购一样的便利、个性化和多样选择，也能让零售商获得与电子商务同等水平的数据和分析。零售商正在快速变革，以满足客户在购物渠道、时间和方式方面的需求。零售商面临的挑战是，构建一个模块化框架，在新技术出现时可以快速集成，同...
This IDC Perspective investigates the current and future role of computer vision within the retail industry. This includes a deep dive into computer vision — what it is, how it works, and the approaches for developing, validating, and deplo...
This IDC Market Presentation provides the Retail Market Trends 2023 Europe Report, which offers technology vendors with an overview of key business trends shaping the European retail industry in 2023. The report offers a foundation of indus...
This IDC Perspective analyzes how Sonepar (a B2B distributor of electrical products, solutions, and related services) embarked on an ambitious transformation journey to introduce a global omni-channel business model through the implementati...
This IDC PlanScape explores how retail businesses can enhance customer satisfaction, build long-term relationships, and drive sales growth by leveraging CRM platforms."In today's fiercely competitive retail landscape, CRM platforms have eme...
This IDC Market Note examines the Tata Consultancy Services (TCS) Analyst Day event held in Boston, Massachusetts, June 13, 2023. We specifically look at the TCS retail and consumer segment and the vision that TCS brings to the table around...
This IDC Perspective details key takeaways from Blue Yonder ICON. This year's Blue Yonder ICON presented a vision of a revolutionized supply chain that combines abundance with sustainability by reimagining the way data is stored, accessed, ...
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