IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Filippo Battaini Loading
    • Ornella Urso Loading
    • Sofia Poggi Loading
    • Cristiano Quattrini
    This IDC MarketScape assesses enterprise service providers in serving the needs of retail companies worldwide across industry segments (food and nonfood retail). It assesses service providers' capabilities in designing and managing organiza...
  • By:  Leslie Hand Loading

    ServiceNow, the digital workflow company, announced that it has entered into an agreement to acquire G2K, an AI and IoT technology company on May 12, 2023 – financial details have not been disclosed. The acquisition improves ServiceNow's ab...
  • By:  Jordan K. Speer Loading

    This IDC Survey features IDC's 2023 Supply Chain Survey and is designed to provide insight into the landscape of today's retail supply chains, including retailers' top challenges, current priorities, and drivers of change in the strategic f...
  • By: 

    • Leslie Hand Loading
    • Anne Paris Loading
    This IDC Survey Spotlight looks at the most recent survey data that reveals the top 3 types of vendors retailers are turning to for strategic vision, as well as our take on why these vendors are top of mind. Retailers want their technology ...
  • By: 

    • Filippo Battaini Loading
    • Sofia Poggi Loading
    This IDC Tech Buyer Presentation provides an overview of key business drivers, priorities, and major investment areas in the retail industry. It highlights the need for retailers to shift focus from the front end to the back end when it com...
  • By:  Dorothy Creamer Loading

    This IDC Survey Spotlight explores what workloads hospitality and travel organizations are prioritizing for deploying at the edge. The data from IDC's Worldwide Industry CloudPath Survey indicates that hospitality and travel organizations r...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    This IDC Market Presentation provides an overview of the current and prospective applications of Web 3 and generative AI in the retail industry, identifying retailers' and customers' expectations, adjacent technologies adoption, as well as ...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC MarketScape assesses the capabilities and strategies of enterprise software vendors in serving the needs of retail companies worldwide across industry segments. Vendors were evaluated according to their successes in designing, deve...
  • By:  Leslie Hand Loading

    This IDC Market Presentation features recent retail IT budget shifts and investment priorities. Timely topics covered include the projects that must be completed now and those that may slow down until the disruptive force of the macroeconom...
  • By:  Ananda Chakravarty Loading

    This IDC Market Note covers the recent SAS Institute Insider Intelligence 2023 event held at the SAS campus situated in Cary, North Carolina, in March 2023. The SAS Institute continues to drive analytics and artificial intelligence (AI). Re...

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