IDC Retail Insights Team
New Research
This IDC Perspective highlights the top 5 supply chain takeaways of the 2023 NRF Big Show that address the role of the broader supply chain in supporting an engaging customer experience that is beneficial for both consumers and retailers. P...
This IDC Perspective proposes additional models and approaches to retail companies in defining and managing internal processes throughout the entire retail value chain. As operational efficiency is a relevant priority and challenge for reta...
This IDC Perspective puts the essential function of demand forecasting on display because it is the foundation for the basic role of retail merchandising. The value of demand forecasting has been growing dramatically across the past few yea...
This IDC Survey Spotlight examines retailers' investment focus in HR and finance, highlighting the growing importance of employee experience (EX) as a key use case and technology investment. Based on results from IDC's Global Retail Operati...
This IDC Survey Spotlight shows the initiatives retailers are prioritizing in tracking and reporting their sustainability strategies to customers and stakeholders. Based on IDC's Global Retail Operating Model Survey, 2022, this document pro...
This IDC MarketScape assesses the capabilities and strategies of enterprise POS software solution providers that have a significant presence in the large apparel/softlines retail segment. A key component of the evaluation is how IT buyers p...
This IDC Perspective analyzes the perfect storm driving investments in digital and data for organizations throughout the travel industry to improve efficiencies, boost revenue, and increase customer loyalty and lifetime value. "The traveler...
This IDC Survey Spotlight identifies the n-party customer data that retailers value most and the data trend that retailers expect to value as the industry continues to adopt retail media networks. What kind of data do retailers expect to us...
This IDC PlanScape examines how digital transformation in HR can positively affect a retail organization, underlining steps toward a more impactful employee experience in view of flawless and efficient execution of modernization projects."F...
This IDC Survey Spotlight answers the following question: How likely is it that you would choose to shop elsewhere if a retailer does not provide visibility into the available inventory, costs, and location (pickup, and at which stores, ver...
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