IDC Retail Insights Team
New Research
This IDC PeerScape looks at several practices for choosing how and where to implement computer vision + AI in order to drive sales, improve customer experience, and create operational efficiencies in grocery and convenience store settings."...
This IDC Survey Spotlight shows which key technologies retailers are planning to implement for commerce now and in the next two years. Based on the results from IDC's 2022 Global Retail Operating Models Survey, this document aims at providi...
This IDC PeerScape examines challenges retailers are encountering in ensuring customer engagement amid the changing expectations and behaviors of the new omni-channel shopper. Shoppers have new expectations for a customized, yet frictionles...
This IDC study discusses the importance of intelligent retail assortment planning.Most retailers are merchandisers. Retailers purchase products at cost, mark up their products, or set prices using various tools and sell these at a higher pr...
This IDC PeerScape helps retail operational leaders think about key pricing optimization concerns and best practices to address these concerns as pricing capabilities shift. Retailers must respond with data-driven strategies that allow them...
This IDC study examines the key strategies and capabilities that hospitality property management system vendors are offering to the worldwide enterprise hospitality market. The study evaluates and examines the strength of vendors as innovat...
This IDC PeerScape identifies the main challenges that peers in the retail industry must overcome through immersive technologies: product visualization and trial online, empowerment of store associates, store attractiveness, and the pursuit...
This IDC study presents the top 10 predictions for the future of industry ecosystems for the next six years."Extending and opening innovation, collaboration, and operation with partners across an ecosystem inside and outside any given indus...
This IDC study provides companies across all industries with the top 10 predictions and underlying drivers that we expect will impact IT investments in the supply chain in 2023 and beyond. Technology leaders and their counterparts in the li...
This IDC study presents top 10 predictions for payments. Each prediction is shaped by a common set of key drivers and provides a planning tool for technology leaders and their line-of-business counterparts to use in their strategic planning...
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