IDC Retail Insights Team
New Research
This IDC Web Conference presents a discussion of IDC's 2023 predictions for the global retail industry. Amid myriad sources of disruption, retailers are steadfastly reimagining business models, business processes, and the technology that wi...
This IDC Perspective provides insights into the significance of retail data management. Retailers are facing a complex situation with regard to data at a time when it's never been more important to be able to draw quick data insights — espe...
This IDC Perspective highlights the importance of sustainability initiatives in the hospitality and travel industry. Global hospitality and travel enterprises are feeling increased pressure to identify, target, and meet goals pertaining to ...
This IDC study aims to provide a road map for operationalizing charitable giving, provisioning a path for thinking about where, how, and why to implement certain programs in a world that is increasingly digital and omni-channel, overrun wit...
This IDC study discusses the forecast for the worldwide supply chain logistics and transportation management applications software market. Off a 2021 rebound, this market is expected to see good growth through 2026 as organizations look to ...
This IDC Survey Spotlight shows the degree of development of customer data platforms (CDPs) in the retail industry, as they are becoming key to building the basis for a customer-centric retail commerce infrastructure and real-time personali...
This IDC Market Note covers a recent AWS tour of Amazon Fresh, Neiman Marcus, and the Nike store. It also covers some of the technologies that enhance customer and associate experiences alike. In IDC's view, the technology innovations that ...
The IDC Retail Insights team attended AWS re:Invent 2022, held in Las Vegas from November 28 to December 2. "A key message from the event was the importance of an industry-specific focus in order to understand and empathize with the experie...
This IDC Perspective presents the case study of U.S. food and grocery retailer Kroger and how its loyalty program strategy brought back more personalized communications and offerings through coupons. With the support of its subsidiary 84.51...
This IDC Market Glance offers a view of the retail customer analytics and insights (CA&I) practice and the key segments of touch point data analytics, intelligence analytics, and data management analytics. IDC introduces the critical na...
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