Analyst Location

United States



Coverage



Regions

Heather Hershey

Research Director, Worldwide Digital Commerce




More results   for Analyst Research

  • CRM Applications Market Shares 2023

    By:

    • Heather Hershey
    • Mary Wardley
    • Aly Pinder
    • Lou Reinemann
    • Marci Maddox
    • Gerry Murray
    • Sudhir Rajagopal
    • Michelle Morgan
    • Roger Beharry Lall

    Products:

    Aftermarket Services Strategies, Voice of the Customer and Customer Success Applications, Customer Service and Contact Center Applications, Customer Data and Analytics, Future of Customer Experience - Agenda, Enterprise Marketing Technology Applications, Digital Commerce, Advertising Technologies and SMB Marketing Applications, Sales Force Productivity and Performance Applications, Persuasive Content and Digital Experience Strategies

    Topics:

    Software, Consumer, Applications, Big data, Marketing and sales operations, Marketing operations, Marketing automation, Market intelligence, Sales operations, Services, Social business, Digital transformation, COVID-19, Future of customer experience

    Planned for CY2024 Q3 Market Share Tech Supplier

  • Future of Commerce: Trends Shaping Digital Commerce 2024

    By:

    Heather Hershey

    Products:

    Digital Commerce

    Topics:

    Software, Consumer, Marketing and sales operations, Digital transformation

    Planned for CY2024 Q3 IDC Perspective Tech Buyer

  • IDC CXPath: Buyers Desire Convergent Product Information, Experience, and Lifecycle Management Products

    By:

    Heather Hershey

    Products:

    Digital Commerce

    Topics:

    Software, Consumer, Marketing and sales operations, Digital transformation

    Planned for CY2024 Q3 IDC Survey Spotlight Tech Supplier


More results   for Planned Research