target audience: TECH SUPPLIER Publication date: Nov 2023 - Document type: Market Forecast - Doc Document number: # US51295023
Worldwide Customer Relationship Management Applications Software Forecast, 2023-2027: Data in Action Through AI
Content
List of Tables
List of Figures
Related Links
Table of Contents
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IDC Market Forecast Figure
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Figure: Worldwide Customer Relationship Management Applications Software Revenue Snapshot
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Executive Summary
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Advice for Technology Suppliers
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Market Forecast
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Table: Worldwide Customer Relationship Management Applications Software Revenue, 2022–2027: Current Currency and Constant Currency ($M)
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Figure: Worldwide Customer Relationship Management Applications Software Revenue Growth, 2022–2027: Current Currency and Constant Currency
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Table: Worldwide Customer Relationship Management Applications Software Revenue by Deployment Type, 2022–2027 ($M)
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Figure: Worldwide Customer Relationship Management Applications Software Revenue by Deployment Type, 2022–2027
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Table: Worldwide Customer Relationship Management Applications Software Revenue by Region, 2022–2027 ($M)
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Figure: Worldwide Customer Relationship Management Applications Software Revenue by Region, 2022 and 2027
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Market Context
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Drivers and Inhibitors
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Drivers
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COVID-19 Recovery
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Unemployment/Job Creation — Automation and Innovation
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AI and Generative AI Technologies
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Inflation
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Geopolitical Risks
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Significant Market Developments
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Changes from Prior Forecast
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Table: Worldwide Customer Relationship Management Applications Software Revenue, 2018–2027: Comparison of June 2022 and October 2023 Forecasts ($M)
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Figure: Worldwide Customer Relationship Management Applications Software Revenue, 2018–2027: Comparison of June 2022 and October 2023 Forecasts
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Market Definition
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Methodology
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Historical and Forecast Market Values and Exchange Rates
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Table: Exchange Rates, 2018-2027
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Related Research