IDC Research Types
Analyst
Analyst Profile
Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.
Team Profile
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Briefs
Vendor Profile
Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.
IDC Perspective
The IDC Perspective is a flexible doc that seeks to help business and tech buyers assess their business and IT strategy and/or associated business processes, especially as it relates to the use of technology. The document can be used in areas such as:
- Strategy and planning
- Trends and observations
- IT spending and investment
- Vendor conferences and announcements
IDC TechBrief
The IDC TechBrief helps the technology or business executive get smart about a single technology in the context of the business by answering 6 business critical questions about the technology:
- What is the technology?
- When should I adopt it?
- What can it do for my business?
- What are the critical success factors?
- What are the risks?
- Who are the suppliers?
Market Note
The Market Note is a flexible doc that provides IDC analysis and point of view on an industry event, new product or service, or a company announcement or development or fast breaking news.
Market Perspective
The Market Perspective is a flexible doc that analyzes key changes and developments happening in the market. This flexible research type can be used to analyze areas such as:
- Competitive Environment
- Innovation & Market Opportunity
- New Business Models
- Partner & Channel Strategy
- Enterprise Strategies (targeted to supplier)
- Regulation
- Socioeconomics
Event Proceedings
Event Proceeding
Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.
Events
Conference
Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.
Web Conference
Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.
IDC DecisionScapes
IDC FutureScape
Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.
IDC MarketScape
Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.
IDC MaturityScape
Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.
IDC MaturityScape Benchmark
Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.
IDC PeerScape
Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.
IDC PlanScape
Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.
IDC TechScape
Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.
IDC Links
IDC Link
Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
IDC Blink
IDC Blink
Provides timely context and insight around important market trends and events in a short opinion piece with a 2-minute audio clip. IDC Blinks provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
Pivot Tables
Pivot Table
Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.
Presentations
IDC Survey
Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.
IDC Survey Spotlight
Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.
Market Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
Market Analysis Perspective
Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.
Tech Buyer Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
IDC Market Glance
Provides a look at the landscape of a tech market, including competitive positioning, adjacent segments, and potential partner opportunities.
Press Releases
Press Release
Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.
Product Information
Fact Sheet
Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.
Studies
Industry Developments and Models
Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.
Market Forecast
Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.
Market Share
Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).
Special Study
Provides a one-time study produced by a research group that is not published as a deliverable under a subscription service.
Taxonomy
Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.
Technology Assessment
Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.
IDC Innovators
IDC Innovators is aimed at informing IT buyers about emerging vendors with an innovative new technology or ground-breaking business model. Vendors identified in the document as innovators are linked together within a specific market area and around solving or alleviating a common business problem. Vendors included have annual revenue under $100 million at the time of selection.
Technology Segment
The IDC Technology Segment offers CEMA clients a comprehensive view of a technology segment in one country or subregion and provides a market view and forecast and/or market share and vendor profiles, including performances and strategies. It is specifically intended to serve smaller country markets and subregions.
This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's 2024 CX Path program.
IDC's 2024 CX Path program polled 2,500 respondents across 5 continents and 12 countries to collect information on ...
This IDC Link highlights the recent news that IFS acquired EmpowerMX, a maintenance, repair, and operations (MRO) technology vendor. The acquisition extends IFS' capabilities in MRO and broadens its domain expertise in the aerospace, aviation, ...
This IDC Survey Spotlight explores the pending shift in the aftermarket to embrace servitization business models whereby organizations establish product as a service, outcome-based service contracts, and/or uptime offerings. Data comes from ...
"The service organization is often in a state of reaction, to a problem, to a customer, to an outage, or to a defect," said Aly Pinder, research vice president, Worldwide Aftermarket Services Strategies, IDC. "But in an environment of reacting, ...
This IDC study delves into the evolution of aftermarket service transformation, detailing five maturity stages from a completely ad hoc approach with disjointed and manual processes to optimized and autonomous experiences that lead to prescriptive ...
These IDC Pivot Table banner books provide data for IDC's CX Path 2024 program, including 6 of the 13 application categories: advertising, marketing, sales, digital commerce, configure/price/quote (CPQ), and product information management/product ...
These IDC Pivot Table banner books provide data for IDC's CX Path 2024 program, including 7 of the 13 application categories: contact center and customer service, voice of the customer (VOC), customer experience (CX) orchestration, customer ...
This IDC Pivot Table banner book provides the complete data set for IDC's CX Path 2024 program, including the 13 application categories: advertising, marketing, sales, digital commerce, CPQ, PIM/PXM, contact center and customer service, ...
This IDC Survey Spotlight highlights the impact of generative AI (GenAI) on disrupting business models with field service and the aftermarket. Data comes from IDC's January 2024 Future Enterprise Resiliency and Spending ...
ServiceNow held its Knowledge 2024 conference at the Venetian in Las Vegas, Nevada, from May 7 to 9. This energetic conference was enlightening and brought much to the 20,000+ attendees in terms of new products, features, and enhancements. ...
This IDC Tech Buyer Presentation describes examples of key business function use cases specific to the customer service function within the IDC Generative AI Use Case Taxonomy research. IDC defines a use case as a business-funded initiative ...
This IDC PlanScape is intended to explain the concept and importance of deriving experience value and the experience-orchestrated applications aiding IT buyers and executives along their journey to becoming a digital business.
"The ...
This IDC Market Perspective describes the leading impressions of IDC analysts who participated in the Infosys Analyst Days event held in San Diego on September 14–15, 2023, where the company presented a breadth of topics meant to update ...
The ability for manufacturers and aftermarket service organizations to predict future service demand has reached a critical juncture. Service resources are finite and the ability to predict, plan, and position service spare parts across ...
本IDC技术买家演示文稿介绍了13个不同业务职能的关键场景示例。根据IDC的定义,场景是以能交付可衡量成果的技术为基础的企业投资项目。生成式AI(GenAI)应用场景主要分为三类:与工作任务相关的生产力场景;面向特定部门或职能部门(营销、销售、采购等)的业务职能场景;以及面向特定行业的场景。每一类场景都有自己的内用和外用场景,且每个场景都有自己的潜在风险等级和业务影响,任何企业在开始自己的GenAI之旅前,都需要将这些风险和影响纳入自己的场景优先顺序框架中。
This IDC Market Glance provides a glimpse into the current landscape of aftermarket service technology solutions and applications; offers a perspective on some of the notable vendors, trends, and market activity; and details the segments ...
本IDC研究报告介绍2024年可持续发展/ESG十大预测。
"全球各地的企业普遍感受到了应对不断变化的可持续发展要求和新的监管环境带来的压力。他们的应对节奏不同,可持续发展转型成熟度也各不相同,因此他们在战略制定、组织和文化变革、运营调整和技术使用等方面面临的挑战也各不相同。无论您处于发展进程的哪个阶段,IT都是实现转型和通过企业可持续发展实践创造价值的关键推动力,了解如何充分利用技术进入下一阶段非常重要。"IDC Sustainable Strategies ...
This IDC study uses the IDC MarketScape model to provide an assessment of technology vendors participating in the warranty service management applications market.
“Warranty service management is an untapped wealth of opportunity for ...
This IDC Tech Buyer Presentation describes examples of key business function use cases for 13 different business functions. IDC defines a use case as a business-funded initiative enabled by technology that delivers a measurable outcome. ...
This IDC study uses the IDC MarketScape model to provide an assessment of technology vendors participating in field service management.
"The field service operation has become a critical aspect of the value being delivered to customers ...
This IDC study uses the IDC MarketScape model to provide an assessment of technology vendors participating in service parts planning.
"The ability to resolve an asset or equipment issue often depends on having the right service parts ...
本IDC市场演示报告展示了2023年4月开展的CIO快速调查中的关键发现,并重点介绍了IDC分析师团队对这些调查发现的分析和洞察。本次调查访问了来自北美、西欧、中东、非洲以及亚太地区的82名CIO受访者。本次调查重点调查客户体验(CX),了解谁在推动和投资CX项目,以及CX技术投资的优先顺序,并深入了解企业从客户数据中获得的方法和价值。
This IDC Market Perspective summarizes the key announcements from the Salesforce Dreamforce 2023 event and provides some analyst perspectives on the different announcements and innovations from Salesforce.
"Salesforce is a significant ...
This IDC Survey Spotlight highlights the current and future intentions of service organizations with regard to cloud deployments for field service management applications. Data comes from IDC's 2023 SaaSPath Survey.
...This IDC study provides the worldwide customer relationship management applications software forecast for 2022–2027.
"2023 will be remembered as the year the orientation of customer outreach, sales, and engagement executed an extraordinary ...